Key Account Manager - Multiple Pub Operators in Hassocks
Key Account Manager - Multiple Pub Operators

Key Account Manager - Multiple Pub Operators in Hassocks

Hassocks Full-Time 40000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key accounts with national pub groups and drive sales performance.
  • Company: Join a dynamic team at Ridgeview, a leading name in the drinks industry.
  • Benefits: Enjoy competitive salary, travel opportunities, and a vibrant work culture.
  • Why this job: Make an impact by building strong partnerships and driving growth in the hospitality sector.
  • Qualifications: Experience in account management within drinks or hospitality is essential.
  • Other info: Be part of a compact team where your contributions truly matter.

The predicted salary is between 40000 - 50000 £ per year.

Location: UK (national travel required)

Contract: Full-Time - 37.5 hours per week - non traditional hours

Reporting to: Head of UK Sales

Role Overview

The Key Account Manager (MPO) is responsible for managing and developing Ridgeview's relationships with national pub groups and multiple operators. The role has direct responsibility for delivering sales performance across assigned accounts, including volume, revenue, and profitability, while strengthening long-term customer partnerships and driving market share growth. This is a commercially focused role combining account management, negotiation, planning, and execution.

Key Responsibilities

  • Key Account Management
  • Manage and develop relationships with national pub groups and multiple operators
  • Deliver new listings, distribution growth, and menu placements
  • Lead negotiations on pricing, contracts, and commercial agreements
  • Build strong, long term partnerships with key stakeholders
  • Commercial Performance & Ownership
    • Deliver volume, revenue, and profit targets across assigned accounts
    • Manage account-level P&L, forecasting, and budget delivery
    • Identify and implement opportunities to drive growth and improve performance
  • Account Planning & Execution
    • Develop and deliver structured account plans aligned to channel strategy
    • Lead activations, promotions, and customer‑specific initiatives
    • Work cross functionally to ensure effective delivery
  • Market & Customer Insight
    • Monitor market trends, competitor activity, and customer performance
    • Provide insight led recommendations to improve results
  • Reporting & Administration
    • Maintain accurate reporting on sales performance, forecasts and activity
    • Use CRM systems to track account engagement and pipeline
  • Brand Representation
    • Deliver training, tastings, and engagement sessions
    • Represent Ridgeview professionally across all customer interactions
    • Engage customers and trade influencers through FB, Instagram, X and LinkedIn
    • Provide engaging news and information to PR and digital media agencies for amplification

    Person Specification

    • Essential
    • Experience managing key accounts within drinks, hospitality, or FMCG
    • Strong commercial and negotiation skills
    • Proven track record delivering significant growth across accounts
    • Excellent relationship management and communication skills
    • Strong organisational and planning capability
    • Able to function effectively in a compact, lean team and a 'can do' environment
    • Established network across UK MPO channels
  • Desirable
    • Wine knowledge (WSET desirable)
    • Experience within premium brands

    Key Attributes

    • Builds strong, lasting relationships based on trust, consistency, and credibility
    • Demonstrates clear commercial awareness, confidently managing pricing, negotiations, and profitability
    • Takes ownership of account performance, with a strong focus on delivering results
    • Works collaboratively while maintaining accountability for individual performance
    • Brings a proactive and hands‑on approach, following through with pace and attention to detail
    • Communicates clearly and professionally, building confidence with stakeholders
    • Continuously develops knowledge of customers, category, and market dynamics

    Other Requirements

    • Car driver and access to car due to company location and access to customers and events

    Key Account Manager - Multiple Pub Operators in Hassocks employer: Ridgeview Wine Estate

    Ridgeview is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the fast-paced world of hospitality and drinks. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside the chance to build meaningful relationships with key stakeholders in the industry. Our national reach allows for diverse experiences and the ability to make a significant impact across multiple pub operators, all while enjoying the flexibility of non-traditional hours.
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    Contact Detail:

    Ridgeview Wine Estate Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Key Account Manager - Multiple Pub Operators in Hassocks

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the hospitality and drinks industry. Attend events, join relevant groups on social media, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Key Account Manager role!

    ✨Tip Number 2

    Prepare for those interviews by researching the company and its competitors. Understand their market position and come armed with insights on how you can help them grow. Show them you’re not just another candidate; you’re the one they need to boost their sales performance!

    ✨Tip Number 3

    Practice your negotiation skills! Since this role involves a lot of discussions around pricing and contracts, it’s crucial to demonstrate your ability to negotiate effectively. Role-play with a friend or mentor to build your confidence before the big day.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us. Let’s get you that Key Account Manager position!

    We think you need these skills to ace Key Account Manager - Multiple Pub Operators in Hassocks

    Key Account Management
    Sales Performance Management
    Negotiation Skills
    Commercial Awareness
    Relationship Management
    Organisational Skills
    Planning Capability
    Market Insight
    CRM Systems Proficiency
    Training and Engagement Delivery
    Communication Skills
    Problem-Solving Skills
    Team Collaboration
    Attention to Detail
    Wine Knowledge (WSET desirable)

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing key accounts, especially within drinks or hospitality. We want to see how your skills align with our needs!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your commercial awareness and negotiation skills. Tell us why you’re passionate about building relationships in the pub industry and how you can drive growth for Ridgeview.

    Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve delivered sales performance and built strong partnerships. Numbers speak volumes, so include any relevant metrics if you can!

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining the StudySmarter team!

    How to prepare for a job interview at Ridgeview Wine Estate

    ✨Know Your Accounts

    Before the interview, dive deep into understanding the national pub groups and multiple operators you'll be managing. Familiarise yourself with their current market position, recent news, and any challenges they might be facing. This will not only show your enthusiasm but also your commitment to building strong relationships.

    ✨Showcase Your Negotiation Skills

    Prepare specific examples of past negotiations where you successfully delivered results. Highlight how you managed pricing, contracts, and commercial agreements. This is crucial for the Key Account Manager role, so make sure you can articulate your approach and the outcomes clearly.

    ✨Demonstrate Commercial Awareness

    Be ready to discuss market trends and competitor activities relevant to the drinks and hospitality sectors. Bring insights that could benefit Ridgeview and show how you can leverage this knowledge to drive growth and improve performance across accounts.

    ✨Engage with Your Communication Style

    Practice clear and professional communication, as this role requires building confidence with stakeholders. Think about how you can convey your ideas effectively and engage customers through various platforms like social media. A strong communication style can set you apart from other candidates.

    Key Account Manager - Multiple Pub Operators in Hassocks
    Ridgeview Wine Estate
    Location: Hassocks

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