At a Glance
- Tasks: Join our friendly team to manage medical admin tasks and support patient care.
- Company: Ridgacre Medical Centres, a highly regarded GP surgery group in Birmingham.
- Benefits: Competitive pay, company pension, and supportive work environment.
- Other info: Flexible hours with opportunities for part-time or full-time roles.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Experience in medical administration and strong communication skills required.
The predicted salary is between 27000 - 36000 € per year.
Ridgacre Medical Centres is a highly regarded group of GP surgeries based in the Quinton and Nechells areas of Birmingham offering a comprehensive range of medical services. We are proud to have been rated as a practice to be Outstanding by CQC on two occasions. We are a forward-thinking, busy and friendly general practice with over 22,000 patients and around 50 staff across 3 sites and are looking to recruit a Medical Administrator to join our supportive, enthusiastic and friendly team at the Quinton site.
The successful applicant will need excellent communication and IT skills. They will need to be flexible as they may be asked to cover for sickness and holiday leave. A full driving licence and own transport are essential. The successful applicant will be a confident individual with excellent communication skills. Candidates should demonstrate strengths in the following areas:
- Strong customer service and respectful of confidentiality
- Attention to detail
- Ability to multi-task
- Flexibility
- Computer literacy and keyboard skills
Work with the practice to achieve the quality indicators in the Quality Outcomes Framework and the requirements of the enhanced services, particularly in identifying and contacting patients by telephone or by recall letters. Undertake administrative duties for:
- Overseeing the organisation and administration of medical teaching rotas
- Managing the admin/non-clinical processes surrounding QOF, Enhanced Services and other contracts
- Workflow and Coding Clinical Letters
- Monitoring practice compliance to CQC requirements and liaising with managers and team leads for required actions
- Coordinating practice GDPR requirements to ensure compliance
- Assisting in admin duties as required due to absence or annual leave
- Reviewing and documenting CAS alerts and escalating/actioning where required
- Designing leaflets/posters
- Ensuring annual patient satisfaction surveys are completed
- Maintaining noticeboards
- Providing support and training for current and new staff in resolving simple problems with PCs and printers
- Liaising with CSU IT service desk to resolve other hardware and software issues
- Acting as practice coordinator for IT hardware and practice telecoms
The successful candidate will be expected to follow processes and procedures, and be able to work on their own initiative with the ability to multitask and prioritise workload. The applicant must be punctual, reliable and enjoy working as part of a team. Medical administration experience is essential although training can be provided if necessary.
Job Types: Full-time, Part-time
Pay: £12.75-£13.50 per hour
Benefits: Company pension
Experience: Administrative: 1 year (required), NHS/GP: 1 year (required)
Licence/Certification: Driving Licence (required)
Work Location: In person
Medical Administrator in Birmingham employer: Ridgacre Medical Centres
Ridgacre Medical Centres is an outstanding employer, offering a supportive and friendly work environment in the heart of Birmingham. With a commitment to employee growth and development, we provide opportunities for training and advancement within our dedicated team, ensuring that every staff member feels valued and empowered. Our focus on quality patient care and compliance, combined with a strong emphasis on teamwork and communication, makes us an excellent choice for those seeking a meaningful career in medical administration.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator in Birmingham
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Ridgacre Medical Centres. Familiarise yourself with their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to medical administration. Think about how your skills in customer service and IT can benefit the practice. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your flexibility! Since the role requires covering for sickness and holidays, be ready to discuss your adaptability. Share examples from your past where you've successfully juggled multiple tasks or stepped up when needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your CV gets seen by the right people and shows your enthusiasm for the role at Ridgacre Medical Centres.
We think you need these skills to ace Medical Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Administrator role. Highlight your relevant experience in medical administration and any specific skills that match the job description, like communication and IT skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Ridgacre Medical Centres. Mention your customer service strengths and how you can contribute to our friendly environment.
Show Off Your Attention to Detail:In your application, demonstrate your attention to detail. This could be through examples of how you've managed administrative tasks or ensured compliance with regulations in previous roles. We love candidates who can spot the little things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ridgacre Medical Centres
✨Know Your Stuff
Before the interview, make sure you understand the role of a Medical Administrator. Familiarise yourself with the specific duties mentioned in the job description, like managing medical teaching rotas and ensuring compliance with CQC requirements. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked about how you handle patient interactions or resolve conflicts. Prepare examples from your past experiences that highlight your strong customer service skills.
✨Demonstrate Flexibility
The job requires flexibility, so be ready to discuss how you've adapted to changing situations in previous roles. Share specific instances where you successfully managed multiple tasks or covered for colleagues, showcasing your ability to multitask and prioritise effectively.
✨Tech Savvy is a Must
With a focus on IT skills, brush up on your computer literacy and keyboard skills. Be prepared to discuss any relevant software you've used in past administrative roles. If you have experience with practice management systems or GDPR compliance, definitely mention that!
