At a Glance
- Tasks: Lead the billing team, drive process improvements, and ensure compliance across UK & Europe.
- Company: Join RLB, an employee-owned business with a culture of truth, trust, and teamwork.
- Benefits: Enjoy hybrid working, competitive salary, wellness options, and personal development opportunities.
- Other info: Be part of a diverse and inclusive team committed to social responsibility.
- Why this job: Shape the future of billing operations while working on exciting projects in the built environment.
- Qualifications: 5+ years in a similar role with international billing experience and ERP knowledge.
The predicted salary is between 60000 - 80000 £ per year.
At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress. We value your skills, talents and unique perspectives – we think they are priceless. Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways. We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing. Join us and you will thrive personally as well as professionally.
Overview of role
This is a pivotal leadership role overseeing the billing team across UK & Europe. The person will set all strategic direction for all billing operations, ensuring our processes are efficient, accurate, compliant and targets are met, whilst developing high performing teams and driving constant improvements and efficiencies. This person will oversee an international team and ensure companywide billing requirements are achieved.
Key Duties:
- Leading the Billing function and setting strategic goals and operational priorities
- Drive process improvements and automation initiatives to streamline billing operations
- Develop and implement Billing SOP, international billing policies, procedures and best practices
- Monitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and board
- Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
- Ensure compliance with global VAT Laws, International invoicing requirements by country, account rules and international financial controls and billing practices
- Monitor, strategize and reduce Work in Progress across the business
- Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements
- Responsible for leading the monthly billing process across the group
- Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information
- Direct management of 5 Team Leads and indirect management of 15 FTEs
- Overseeing international E-Billing for the company
- In charge of ERP updates
- Travel may be required to all UK & European offices
Essential
The ideal candidate will demonstrate a positive proactive approach and will be committed to delivering internal and external customer service excellence.
- 5 years’ plus experience in a similar role in an international company leading a transformational billing function
- Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules
- Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades
- D365 experience preferred
RLB Employee Benefits
Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:
- Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.
- Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
- Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.
- Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.
- Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.
- Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
- Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.
- Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.
Our Diversity, Equity & Inclusion Commitment
We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce.
If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com
Head of Billing in London employer: Rider Levett Bucknall
At RLB, we pride ourselves on fostering a culture of inclusivity and collaboration, where your unique skills and perspectives are not just valued but essential to our collective success. As an independent, employee-owned business, we offer flexible working arrangements, tailored training programmes, and a commitment to personal and professional growth, ensuring that you thrive in a supportive environment while working on exciting projects across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Billing in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RLB on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding RLB's values: Truth, Trust, Together, Tomorrow. Think of examples from your past that showcase how you embody these values in your work.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've led teams and driven improvements in billing processes. Use specific metrics to highlight your successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RLB team.
We think you need these skills to ace Head of Billing in London
Some tips for your application 🫡
Show Your Unique Perspective:At RLB, we value your skills and unique perspectives. Make sure to highlight what makes you stand out in your application. Share specific examples of how your experiences align with our values of Truth, Trust, Together, and Tomorrow.
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to the Head of Billing role by emphasising your experience in billing transformations and compliance. Show us how you can drive process improvements and lead high-performing teams.
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and get straight to the point. We want to see your qualifications and experiences without any fluff. Keep it professional but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at RLB!
How to prepare for a job interview at Rider Levett Bucknall
✨Understand RLB's Values
Before your interview, take some time to really understand RLB's core values: Truth, Trust, Together, Tomorrow. Think about how your own experiences and values align with these principles, and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Leadership Experience
As the Head of Billing, you'll be leading a team across UK & Europe. Prepare to discuss your previous leadership roles, focusing on how you've developed high-performing teams and driven process improvements. Use metrics and specific outcomes to illustrate your success.
✨Familiarise Yourself with Compliance Standards
Given the importance of compliance in this role, brush up on international legal billing standards, VAT laws, and any relevant financial controls. Be prepared to discuss how you've navigated these regulations in past positions and how you would ensure compliance at RLB.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about RLB's billing operations, their approach to team collaboration, and how they support employee development. This shows your genuine interest in the role and helps you assess if RLB is the right fit for you.
