At a Glance
- Tasks: Lead the billing team, ensuring efficient and compliant operations across UK & Europe.
- Company: Join RLB, an employee-owned business with a focus on teamwork and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, generous holidays, and wellness options.
- Other info: Embrace a culture of diversity, equity, and inclusion while advancing your career.
- Why this job: Shape the future of billing in a dynamic environment with diverse projects.
- Qualifications: 5+ years in a similar role with international billing experience required.
The predicted salary is between 60000 - 80000 £ per year.
Department: Finance
Employment Type: Permanent - Full Time
Location: Birmingham
Why RLB? At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress. We value your skills, talents and unique perspectives – we think they are priceless. Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways. We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. What makes RLB unique is our inclusive culture. As an independent, employee‑owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family‑friendly policies are just some of the ways we invest in employee wellbeing. Join us and you will thrive personally as well as professionally.
Overview of role: This is a pivotal leadership role overseeing the billing team across UK & Europe. The person will set all strategic direction for all billing operations, ensuring our processes are efficient, accurate, compliant and targets are met, whilst developing high‑performing teams and driving constant improvements and efficiencies. This person will oversee an international team and ensure companywide billing requirements are achieved.
Key Duties:
- Leading the Billing function and setting strategic goals and operational priorities
- Drive process improvements and automation initiatives to streamline billing operations
- Develop and implement Billing SOP, international billing policies, procedures and best practices
- Monitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and board
- Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
- Ensure compliance with global VAT Laws, International invoicing requirements by country, account rules and international financial controls and billing practices
- Monitor, strategize and reduce Work in Progress across the business
- Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements
- Responsible for leading the monthly billing process across the group
- Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information
- Direct management of 5 Team Leads and indirect management of 15 FTEs
- Overseeing international E‑Billing for the company
- In charge of ERP updates
- Travel may be required to all UK & European offices
Essential: The ideal candidate will demonstrate a positive proactive approach and will be committed to delivering internal and external customer service excellence.
- 5 years’ plus experience in a similar role in an international company leading a transformational billing function
- Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules
- Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades
- D365 experience preferred
RLB Employee Benefits:
- Hybrid Working – Working patterns to support your work‑life balance. As well as competitive maternity and paternity packages.
- Well‑Rewarded – A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
- Focus On Wellbeing – We offer a number of health and wellness options, including gym membership and cycle to work schemes.
- Healthcare Packages – Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.
- Personal Development – A continuous learning and development programme, including established APC and in‑house mentoring schemes.
- Additional Benefits – We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
- Exceptional Exposure – You’ll have the opportunity to work on diverse projects across different sectors and regions.
- Social Responsibility – We hold team and social events as well as charity fundraising and volunteering activities.
Our Diversity, Equity & Inclusion Commitment: We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce.
Head of Billing in Birmingham employer: Rider Levett Bucknall
At RLB, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our Birmingham location offers a vibrant work culture where employees are empowered to shape their careers through tailored training programmes and mentoring opportunities. With flexible working arrangements, competitive benefits, and the chance to work on ambitious projects across the built environment sector, RLB is dedicated to fostering both professional and personal development for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Billing in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know someone at RLB. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by researching RLB's values and recent projects. Show us how your experience aligns with their mission of Truth, Trust, Together, Tomorrow. Tailor your answers to reflect their goals!
✨Tip Number 3
Practice your leadership stories! As a Head of Billing, you'll need to demonstrate your ability to lead teams and drive improvements. Share specific examples of how you've transformed billing functions in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the RLB team.
We think you need these skills to ace Head of Billing in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your skills and experiences align with our values at RLB. Make it personal and relatable!
Tailor Your CV:Don’t just send a generic CV! Take the time to tailor it to the Head of Billing role. Highlight your relevant experience in billing functions and any transformational projects you've led. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and skills!
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at RLB!
How to prepare for a job interview at Rider Levett Bucknall
✨Know Your Numbers
As the Head of Billing, you'll need to demonstrate a solid understanding of billing metrics and KPIs. Brush up on your knowledge of financial compliance, VAT laws, and international billing standards. Be ready to discuss how you've previously improved billing processes or transformed billing functions in your past roles.
✨Showcase Leadership Skills
This role involves leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've developed high-performing teams and driven improvements. Think about specific instances where you’ve successfully managed change or implemented new strategies that benefited your team and the organisation.
✨Align with Company Values
RLB values Truth, Trust, Together, and Tomorrow. Make sure to weave these values into your responses during the interview. Share experiences that reflect your commitment to teamwork and collaboration, and how you’ve contributed to a positive workplace culture in previous roles.
✨Prepare for Client Interactions
Since liaising with clients is a key part of this role, be prepared to discuss how you've handled client queries and ensured alignment with billing guidelines. Think of examples where you’ve resolved complex issues or improved client relationships through effective communication and problem-solving.
