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- Tasks: Support the National Programmes team in delivering exceptional customer service and managing logistics.
- Company: Join RLB, an independent, employee-owned business with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, generous holiday, and wellness options.
- Why this job: Shape your career while working on exciting projects in the built environment sector.
- Qualifications: Previous secretarial experience, strong IT skills, and a proactive attitude.
- Other info: Diverse and inclusive environment with excellent personal and professional development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Why RLB? We value your skills, talents and unique perspectives – we think they are priceless.
Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.
We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector.
You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.
What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.
Join us and you will thrive personally as well as professionally.
Role Overview
This is a key role supporting our National Programmes team in delivering customer service excellence to external and internal customers, ensuring that the RLB ethos is maintained.
Key Responsibilities
- Overall responsibility supporting team with the delivery of the business plan and overall business strategy.
- Booking travel and accommodation for senior members of staff.
- Booking meetings and events (internal and external).
- Assisting with contract management – Liaising with document controllers where relevant.
- Supporting other administrators where necessary and providing holiday cover.
- Creating and maintaining good relationships with other administrators and colleagues within the business.
Candidate Profile
Experience:
- Previous experience in a secretarial role ideally within the Construction sector for Consultancies.
- High level of IT competency, MS PowerPoint, Excel, Outlook and Word
- Pro-active, diligent, flexible and reliable
Behaviours:
- Recognised as a client focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn.
- Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results.
RLB Employee Benefits
Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:
- Hybrid Working – Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.
- Well-Rewarded – A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
- Focus On Wellbeing – We offer a number of health and wellness options, including gym membership and cycle to work schemes.
- Healthcare Packages – Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.
- Personal Development – A continuous learning and development programme, including established APC and in-house mentoring schemes.
- Additional Benefits – We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
- Exceptional Exposure- You’ll have the opportunity to work on diverse projects across different sectors and regions.
- Social Responsibility – We hold team and social events as well as charity fundraising and volunteering activities.
Our Diversity, Equity & Inclusion Promise
We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce.
If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com
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Team Administrator employer: Rider Levett Bucknall RLB
Contact Detail:
Rider Levett Bucknall RLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RLB on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching RLB's projects and values. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to our team and culture.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your teamwork skills and customer service excellence, as these are key for the Team Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and show us that you’re proactive.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Administrator role. Highlight any previous secretarial experience, especially in the construction sector, and showcase your IT competency with tools like MS PowerPoint and Excel.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your proactive and collaborative nature aligns with RLB's values and culture.
Showcase Your Customer Service Skills: Since this role focuses on delivering customer service excellence, be sure to include examples of how you've successfully supported clients or colleagues in the past. This will demonstrate your commitment to providing top-notch service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our amazing company culture!
How to prepare for a job interview at Rider Levett Bucknall RLB
✨Know the Company Culture
Before your interview, take some time to research RLB's culture and values. They emphasise teamwork, collaboration, and inclusivity, so think about how your experiences align with these principles. Be ready to share examples of how you've worked effectively in a team or contributed to a positive work environment.
✨Showcase Your IT Skills
As a Team Administrator, you'll need to be proficient in MS PowerPoint, Excel, Outlook, and Word. Brush up on these tools before your interview. Consider preparing a short demonstration or example of how you've used these applications in previous roles to enhance productivity or streamline processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service focus. Think of scenarios where you had to manage multiple tasks, book travel, or liaise with different teams. Practise articulating how you handled these situations, highlighting your proactive and diligent approach.
✨Emphasise Your Willingness to Learn
RLB values personal development and continuous learning. Be prepared to discuss how you’ve pursued professional growth in the past and express your enthusiasm for their tailored training programmes. This shows you're not just looking for a job, but a place to grow and contribute meaningfully.
