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- Tasks: Lead the billing team and drive process improvements across the UK & Europe.
- Company: Join Rider Levett Bucknall, an independent, employee-owned business with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, generous holidays, and personal development opportunities.
- Why this job: Shape the future of billing operations while making a real impact in the built environment sector.
- Qualifications: 5+ years in a similar role with knowledge of international billing standards and ERP systems.
- Other info: Diverse projects, social responsibility initiatives, and a commitment to diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Head of Billing role at Rider Levett Bucknall RLB.
Department: Finance
Location: Belfast
Why RLB?
At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. A place where people make progress. We value your skills, talents and unique perspectives. Bring them to RLB and you'll be empowered to shape our future and your career in new and meaningful ways. You'll continue to learn and advance as we provide a tailored training programme, mentoring schemes and reverse mentoring to share expertise and gain insights. We'll give you opportunities to work on ambitious projects designed and developed in the built environment sector. As an independent, employee‐owned business, teamwork and collaboration lie at the heart of everything we do. Hybrid and flexible working arrangements and family‐friendly policies invest in employee wellbeing. Join us and you will thrive personally as well as professionally.
Overview of Role
This pivotal leadership role oversees the billing team across the UK & Europe. The person will set strategic direction for billing operations, ensuring efficient, accurate, compliant processes that meet targets while developing high‐performing teams and driving continuous improvements.
Key Duties
- Lead the Billing function and set strategic goals and operational priorities
- Drive process improvements and automation initiatives to streamline billing operations
- Develop and implement Billing SOP, international billing policies, and best practices
- Monitor performance metrics, deliver improvements, and report on KPIs to the CFO, regional directors, and board
- Liaise directly with clients, senior management, and technical teams to resolve billing queries and ensure alignment with client billing guidelines and initial onboarding
- Ensure compliance with global VAT laws, international invoicing requirements by country, account rules, and billing practices
- Monitor, strategise and reduce work in progress across the business
- Collaborate with finance, compliance, and legal operations teams to support audits and internal reporting
- Responsible for leading the monthly billing process across the group
- Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information
- Direct management of 5 team leads and indirect management of 15 FTEs
- Oversee international e‐billing for the company
- In charge of ERP updates
- Travel may be required to all UK & European offices
Essential Qualifications
- 5+ years in a similar role leading a transformational billing function in an international company
- Knowledge of regulatory compliance including international legal billing standards, VAT, and accounts rules
- Experience in billing function transformation or contributing to ERP implementations, enhancements, and upgrades
- D365 experience preferred
Benefits
- Hybrid Working – flexible patterns to support work‐life balance, competitive maternity and paternity packages.
- Well‐Rewarded salary and generous holiday entitlement, opportunity to purchase up to five extra days.
- Focus on Wellbeing – gym membership, cycle to work schemes.
- Healthcare Packages – private health insurance, dental, eyecare vouchers.
- Personal Development – continuous learning programme, APC, in‐house mentoring.
- Additional Benefits – season ticket loan, professional membership subscriptions.
- Exceptional Exposure – diverse projects across sectors and regions.
- Social Responsibility – team events, charity fundraising, volunteering.
Diversity, Equity & Inclusion Commitment
We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution, and be challenged and supported to reach their full potential. Our talent strategy enables us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse workforce. Find out more at https://www.rlb.com.
If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com.
Head of Billing in Belfast employer: Rider Levett Bucknall RLB
Contact Detail:
Rider Levett Bucknall RLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Billing in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at RLB. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research RLB's values and recent projects. Show them how your experience aligns with their goals, especially in billing operations.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your skills and experiences, the better you'll perform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the RLB team.
We think you need these skills to ace Head of Billing in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Billing role. Highlight your leadership experience and any relevant billing transformations you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits with our values of Truth, Trust, Together, and Tomorrow. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive process improvements and lead teams. Numbers speak volumes, so if you’ve improved efficiency or reduced costs, make sure to include those stats!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Rider Levett Bucknall RLB
✨Know Your Numbers
As the Head of Billing, you'll need to demonstrate a solid understanding of billing metrics and KPIs. Brush up on your knowledge of performance metrics relevant to billing operations, and be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Leadership Skills
This role involves managing a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've developed high-performing teams, driven process improvements, and fostered collaboration in past positions. Be ready to discuss your approach to mentoring and supporting team members.
✨Understand Compliance Inside Out
Given the importance of regulatory compliance in this role, make sure you’re well-versed in international legal billing standards and VAT laws. Be prepared to discuss specific challenges you've faced in ensuring compliance and how you navigated them successfully.
✨Align with RLB's Values
Rider Levett Bucknall values truth, trust, togetherness, and a forward-thinking mindset. Research these values and think about how your personal and professional experiences align with them. During the interview, share stories that reflect these principles to show you're a great cultural fit.
