Account Manager in City of Westminster

Overview

Ride Shotgun is one of the fastest growing strategic brand, activation and production agencies in the UK. We think big, go big creatively and deliver big in production to deliver fully joined‑up brand journeys for clients of all shapes and sizes. We help ambitious brands and businesses deliver high‑performance digital and creative experiences. We bring together strategy, creative, technology and content production into one joined up brand journey. We build the teams, tools and processes that drive transformation and growth.

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for assigned client accounts, providing consistently high‑level, responsive service, managing their development, and overseeing administrative, organisational and financial aspects, with Account Executive support as needed. Ensure that we deliver value‑add solutions to our clients, solving their challenges and resulting in high levels of client satisfaction.
• Strategic Campaign Development & Briefing: Proactively challenge client briefs, lead the development of campaign briefs and overall strategy when necessary, and effectively brief in, sell in and safeguard creative concepts in collaboration with the Creative team.
• Project Management & Execution: Use project management tools and platforms to efficiently manage projects from initial brief to completion, maintaining high standards of client service, communication and professionalism, including the creation of comprehensive written briefs and proactive management of timing plans and deadlines.
• Financial and Administrative Oversight: Manage all project‑related administrative tasks (status sheets, contact reports etc.) and ensure all financial procedures are followed, including obtaining purchase orders and completing necessary financial documentation throughout the project lifecycle.
• Client Growth & Development: Actively participate in the development and implementation of client development plans, ensuring they are current, delivering on action points and regularly reviewing progress with senior team members.
• Contribution to Business Success: Understand and contribute to Ride Shotgun's business objectives and assist in the development and conversion of new business opportunities as required.

Qualifications

• Experience in brand and marketing project delivery within an agency setting.
• An understanding of CGI, VFX or similar production pipelines.
• Confident communication essential to present work to clients and team members.
• The flexibility to work with a wide range of sectors in both B2B and B2C.
• Attention to detail and the urge to drive projects forward is essential.

Location and Working hours

This role will be based in our Manchester office, 9am‑5.30pm, Monday to Friday. The role is open to hybrid working.

Culture and What we offer

We own it – we want to feel proud of the work we do every day. We step up, we crack on and take responsibility. Our infectious and genuine passion for our work shines through. We are proactive, driven, with a can‑do attitude. We collaborate, respect each other and trust each other. Curiosity, creativity, boldness and risk‑taking are core values. We offer real impact, competitive salary, 25 days holiday plus bank holidays, additional holidays through salary sacrifice, company sick pay, cycle to work scheme, tech & home scheme, pension contribution, Westfield health cash plan, profit share scheme.