At a Glance
- Tasks: Lead global training delivery, managing logistics and continuous improvement across diverse formats.
- Company: Join RICS, a respected global organisation shaping the future of surveying.
- Benefits: Enjoy 25 days leave, private medical insurance, and enhanced family leave.
- Other info: Flexible hybrid working model with a focus on diversity and inclusion.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing training programmes and leading high-performing teams required.
The predicted salary is between 50000 - 60000 £ per year.
This hybrid role is based on a 60% onsite, 40% remote working model. Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide. RICS is a global professional body providing trusted standards, insight and guidance across the built and natural environment. Our Market Research & Analysis team delivers evidence‑based intelligence that informs members, industry partners and policymakers, helping shape the future of the surveying profession.
Role Purpose and Key Responsibilities
As Training Delivery Manager, you will lead the global Learning & Development Operations team, with full ownership of the end‑to‑end delivery lifecycle of training programmes. This includes planning, scheduling, delivery, evaluation and continuous improvement across digital and face‑to‑face formats globally. This is a highly operational leadership role requiring strong delivery discipline, systems ownership and the ability to manage high‑volume, complex training portfolios across multiple markets.
Key Responsibilities:
- Lead and develop a high‑performing global operations team, setting clear objectives, driving accountability and embedding consistent delivery standards.
- Take ownership of the end‑to‑end training delivery lifecycle, including planning, scheduling, logistics, delivery, evaluation and continuous improvement.
- Manage delivery across a high‑volume, multi-format training portfolio, spanning digital, face‑to‑face and international programmes.
- Own operational systems and processes (LMS, CRM, scheduling tools), ensuring data accuracy, efficient workflows and strong stakeholder communication.
- Oversee delivery of public, bespoke and partner training solutions, working closely with product, events and commercial teams.
- Drive continuous improvement by implementing process enhancements, tools and ways of working to improve efficiency, quality and scalability.
About You
You are an experienced learning operations leader with a strong track record of delivering complex training programmes at scale. You are hands‑on, highly organised and confident managing logistics, systems and stakeholders in a fast‑paced, global environment.
Skills & Experience
- Experience managing end‑to‑end delivery of training programmes, including logistics, stakeholder coordination and evaluation.
- Strong people‑management capability, with experience leading and developing high‑performing teams.
- Proven experience delivering high‑volume, multi‑site or international training programmes across digital and face‑to‑face formats.
- Experience owning and managing systems such as LMS (e.g. Moodle), CRM platforms and scheduling tools.
- Strong operational mindset with experience improving processes, systems and delivery frameworks.
- Excellent stakeholder management and communication skills, with the ability to build trusted relationships across global teams.
Rewards and Benefits
We offer a competitive benefits package designed to support your wellbeing, work‑life balance, and financial security. This includes:
- 25 days annual leave plus public holidays
- Private medical insurance and wellbeing support
- Pension scheme, life assurance, and income protection
- Enhanced family leave and volunteering opportunities
Equal Opportunity Employer: RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process. Candidates must have the correct right to work in the country where the role is based.
Training Delivery Manager in London employer: RICS
RICS is an exceptional employer that champions a flexible and inclusive work culture, allowing for a hybrid working model that promotes work-life balance. With a commitment to employee growth, RICS offers extensive training and development opportunities within a globally respected organisation, ensuring that you can thrive in your role as Training Delivery Manager while contributing to the future of the surveying profession. The competitive benefits package, including private medical insurance and enhanced family leave, further underscores RICS's dedication to the wellbeing and success of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Training Delivery Manager in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Training Delivery Manager in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at RICS, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of RICS and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at RICS
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that RICS might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at RICS.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
