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- Tasks: Lead strategic change communications for a major transformation in the surveying profession.
- Company: Join a dynamic organisation committed to diversity and inclusion.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working options.
- Other info: Hybrid role with excellent career growth opportunities in a fast-paced environment.
- Why this job: Make a real impact by engaging with key stakeholders during significant change.
- Qualifications: Experience in change communications and strong stakeholder engagement skills required.
The predicted salary is between 50000 - 60000 ÂŁ per year.
This hybrid role is based on a 60% onsite, 40% remote working model.
Role Purpose and Key Responsibilities
As a Senior Change Communications Manager, you will lead and deliver strategic change communications to support a significant transformation of the qualification journey into the surveying profession. A core focus of the role will be engaging, influencing and building trust with external stakeholders, including RICS members, firms, academic partners and RICS Boards. You will ensure complex programme changes are clearly understood, appropriately governed, and effectively adopted across a global, multi‑stakeholder environment.
Key responsibilities include:
- Designing and delivering change communication strategies aligned to the qualification transformation programme, with a strong external stakeholder focus.
- Building trusted relationships with RICS members, firms, academic partners and RICS Boards to support understanding, engagement and confidence during change.
- Working closely with senior leaders, programme teams and governance groups to ensure messaging is aligned, transparent and timely.
- Mapping stakeholder needs, concerns and behaviours to tailor communications for different external and internal audiences.
- Developing clear messaging frameworks that explain complex change in an accessible, human-centered way.
- Anticipating communication risks, managing sensitivities, and supporting change readiness and adoption.
- Producing high‑quality content such as FAQs, briefing packs, guides, scripts, case studies and presentations for external and board‑level audiences.
- Partnering with communications colleagues to plan and deliver multi‑channel internal and external campaigns.
- Providing communication tools, guidance and coaching to leaders and member‑facing teams.
- Supporting risk, issue and reputation management through clear, well‑judged communication.
- Tracking engagement, gathering insight and feedback from stakeholders, and refining approaches to improve impact.
About You
You are an experienced change‑communications professional with a strong track record of managing complex external stakeholder relationships in a transforming or regulatory environment. You are comfortable operating at pace, navigating ambiguity, and supporting stakeholders through change with clarity and credibility.
Skills and experience include:
- Proven experience delivering change communications within education, qualifications, professional bodies or large‑scale transformation programmes.
- Demonstrated ability to engage and influence external stakeholders, including members, firms, partners or boards.
- Strong capability to simplify complex or technical information and tailor messaging for diverse, global audiences.
- Excellent written and verbal communication skills, with strong storytelling and copywriting ability.
- Experience working with senior leaders and governance or board‑level stakeholders.
- Ability to deliver effective multi‑channel communication campaigns using digital and traditional channels.
- Strong organisational skills, with the ability to manage multiple priorities in a fast‑paced environment.
Rewards and Benefits
We offer a competitive benefits package designed to support your wellbeing, work‑life balance, and financial security. This includes:
- 25 days annual leave plus public holidays.
- Private medical insurance and wellbeing support.
- Pension scheme, life assurance, and income protection.
- Enhanced family leave and volunteering opportunities.
Equal Opportunity Employer
RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process. Candidates must have the correct right to work in the country where the role is based.
Senior Communications Manager (12 months FTC) in Birmingham employer: RICS
Contact Detail:
RICS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Communications Manager (12 months FTC) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and communications sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its stakeholders. Understand their mission and how your role as a Senior Communications Manager can impact their transformation journey. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Showcase your storytelling skills! During interviews, share examples of how you've simplified complex information for diverse audiences. This will demonstrate your ability to engage and influence stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Senior Communications Manager (12 months FTC) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change communications, especially in education or professional bodies. We want to see how your skills align with the role's requirements!
Showcase Your Storytelling Skills: Since this role involves a lot of communication, use your application to demonstrate your storytelling ability. Share examples of how you've simplified complex information for diverse audiences – it’ll really make you stand out to us!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured content that’s easy to read, so avoid jargon and focus on delivering your message effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RICS
✨Know Your Stakeholders
Before the interview, research the key stakeholders mentioned in the job description, like RICS members and academic partners. Understanding their needs and concerns will help you demonstrate your ability to build trusted relationships and tailor your communication strategies effectively.
✨Showcase Your Change Management Experience
Prepare specific examples from your past roles where you've successfully managed change communications. Highlight how you simplified complex information for diverse audiences and engaged external stakeholders, as this aligns perfectly with the role's requirements.
✨Demonstrate Your Communication Skills
Since excellent written and verbal communication skills are crucial, practice articulating your thoughts clearly and concisely. You might even want to prepare a brief presentation or a messaging framework to showcase your storytelling and copywriting abilities during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to navigate ambiguity and manage communication risks. Think of scenarios where you've had to anticipate challenges and how you addressed them. This will show your proactive approach and readiness to support stakeholders through change.