Learning And Development Specialist in Birmingham

Location: Birmingham, B3 2AA or London SW1P 3A

RICS brings together a global community of professionals who influence how people experience the world – from the spaces we live in to the infrastructure we depend on. Our members shape sustainable and resilient places through trusted standards and expert insight.

If you want your work to support better outcomes for people and communities, RICS is an organisation where your contribution makes a lasting difference.

At RICS, we believe learning should be easy to access, thoughtfully designed, and impactful. As our Learning and Development Specialist, you’ll help bring this belief to life supporting the smooth delivery of learning activity and creating a positive experience for colleagues as they build their skills and confidence throughout their careers.

Working as part of our People Experience team, you’ll collaborate with colleagues across the organisation, from early career professionals to experienced leaders. You’ll play a key role in coordinating learning programmes, managing systems and content, and ensuring that our people have the tools and support they need to develop and thrive. You’ll also work closely with HR teams and external partners, ensuring learning activity is consistent, well communicated, and aligned to RICS’ culture of growth and engagement.

This role offers an excellent opportunity to deepen your knowledge of learning operations while contributing to an organisation that puts its people at the heart of its mission.

• Supporting the delivery and coordination of learning programmes and development activity
• Helping to keep learning systems, content and data accurate and up to date
• Assisting with induction, early career and ongoing learning across the colleague lifecycle
• Responding to learning queries and supporting colleagues to access development
• Tracking learning completion and producing simple reports and insight
• Working with HR teams and external partners to support planned learning activity

This is a hybrid role in line with RICS’ Dynamic Working Policy. You’ll work from your nearest RICS office, with regular travel to other UK offices as required for collaboration, delivery and key meetings.

You enjoy supporting learning that feels practical, accessible and well run. You take care with detail, value clear processes and like helping others have a positive experience. You’re comfortable working with systems and information, and you approach your work in a thoughtful and organised way.

You enjoy working with people and build positive working relationships through a collaborative and supportive approach. You’re comfortable responding to queries, sharing information clearly and engaging with colleagues, HR teams and external partners when needed.

You feel at ease supporting learning activity, using your judgement to manage day-to-day challenges and contribute to a consistent, reliable experience for others.

• Experience in a learning and development, people or HR focused role
• Experience supporting learning activity, programmes or events
• Familiarity with digital tools and learning platforms (or similar systems)
• A reliable approach with good attention to detail
• Clear, thoughtful communication skills
• Comfortable working with data and simple reporting

• Private medical insurance, income protection, and life assurance
• Aviva Group Personal Pension scheme
• 25 days’ annual leave plus public holidays and office closure over Christmas
• Enhanced family leave policies
• Wellbeing and volunteering days
• Access to mental health support and staff-led community groups

Equal Opportunity Employer RICS is committed to diversity and inclusion. We welcome candidates from all backgrounds and encourage applications from underrepresented groups and those with non-traditional career paths. Please let us know if we can support you with any adjustments during the recruitment process.

Candidates must have the correct right to work in the country where the role is based.