At a Glance
- Tasks: Process applications and provide admin support for dispute resolver assessments.
- Company: Professional standards organisation based in Birmingham.
- Benefits: 25 days annual leave, private medical insurance, and supportive work environment.
- Other info: 12-month fixed-term contract with potential for growth.
- Why this job: Join a dynamic team and make a difference in dispute resolution.
- Qualifications: Customer service experience, strong organisational skills, and Microsoft Office proficiency.
The predicted salary is between 30000 - 40000 £ per year.
A professional standards organization in Birmingham is seeking a candidate for a 12-month FTC role in the DRS Operations team. This position involves processing applications for dispute resolvers and providing administrative support for assessments.
Ideal candidates will possess:
- Customer service experience
- Strong organisational and communication skills
- Proficiency in Microsoft Office
The role offers benefits such as 25 days of annual leave and private medical insurance.
DRS Operations & Admin Coordinator (12-Month FTC) in Birmingham employer: RICS
Contact Detail:
RICS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DRS Operations & Admin Coordinator (12-Month FTC) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the DRS field on LinkedIn or at local events. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. We want to see how you can fit into their culture and contribute to their mission, so show us you’re genuinely interested!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve handled difficult situations or provided excellent support. We love to hear about real-life examples that showcase your organisational and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team in Birmingham.
We think you need these skills to ace DRS Operations & Admin Coordinator (12-Month FTC) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background fits with the DRS Operations role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the position and how your skills align with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this role, make sure to mention any specific tools you’re comfortable with. Whether it’s Excel, Word, or PowerPoint, let us know how you’ve used them in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at RICS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the DRS Operations & Admin Coordinator role. Familiarise yourself with the responsibilities, especially around processing applications and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this role, prepare examples from your past work where you've successfully handled customer queries or resolved issues. Be ready to discuss how you maintained professionalism and empathy, as these traits are crucial in a professional standards organisation.
✨Demonstrate Organisational Prowess
This position requires strong organisational skills, so think of specific instances where you've managed multiple tasks or projects effectively. Share how you prioritised your workload and ensured deadlines were met, as this will highlight your ability to thrive in a busy environment.
✨Brush Up on Microsoft Office
Proficiency in Microsoft Office is essential for this role. Make sure you're comfortable with tools like Excel for data management and Word for documentation. If you can, practice using these applications before the interview, so you can confidently discuss your skills and even mention any advanced features you’re familiar with.