At a Glance
- Tasks: Lead operational delivery of regulatory functions and ensure effective governance.
- Company: RICS, a global leader in standards for the built environment.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Other info: Join a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a real impact on public confidence and regulatory effectiveness.
- Qualifications: Proven experience in senior operational leadership and financial oversight.
The predicted salary is between 75000 - 100000 € per year.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
About Us
RICS is the world’s leading professional body for those working within the natural and built environment with over 150 years of heritage, setting and upholding standards across land, property, construction and infrastructure. RICS’ regulatory responsibilities are delivered through Standards & Regulation, our independent regulatory function, overseen by the Standards & Regulation Board (SRB). Our role is to uphold confidence, and acting in the public interest is central to everything we do. Through independent regulation and professional standards, we promote confidence, consistency and integrity across the built environment in the UK and internationally. We are recognised globally for the quality of our regulation provision.
The Opportunity
As Chief Regulatory Operations Officer, you will have executive responsibility for the operational effectiveness of RICS’ independent standards and regulatory function. Working within Standards & Regulation, you will ensure that standards and regulatory strategy and priorities are translated into delivery that is realistic, well governed and dependable in practice. You will bring operational grip to planning, performance, systems and financial oversight, ensuring the regulatory function can deliver consistently, at scale and is continuously improved. The Chief Regulatory Operations Officer provides the operational assurance, governance and delivery discipline across standards and regulation enabling effective regulation without compromising independence. You will work alongside experienced executive and regulatory leaders, providing confidence through clear reporting, assurance and operational discipline that regulatory activity is functioning as intended, with appropriate capacity, controls and infrastructure in place. This is a senior, delivery focused role in an environment where independence, scrutiny and public confidence are fundamental. This role also requires a collaborative and team-centric approach given our regulatory role is delivered within the RICS as a whole.
The Role
Reporting to the Senior Executive Officer, Standards & Regulation, you are accountable for the effective operation of the independent standards and regulatory function, including operational planning, performance management, systems, financial oversight and continuous improvement. You will contribute a strong operational perspective to strategic discussions, testing priorities for feasibility and resilience, and ensuring decisions can be implemented effectively in practice. You will work closely with RICS central services - including Finance, People, Technology, Communications and Procurement - to ensure effective support while maintaining regulatory independence and external confidence. Through clear reporting and assurance, you will support effective oversight for the Standards and Regulation Board, providing visibility of performance, risk and delivery confidence.
Key Responsibilities
- Executive responsibility for the effective operational delivery of RICS’ standards and regulatory functions
- Translating Standards & Regulation Board strategy into clear, deliverable operational and business plans, developed with an understanding of the wider strategic direction set by the RICS Governing Council.
- Working as a key member of a high performing Standards and Regulation executive team, co-ordinating delivery across the four S&R Directorates
- Accountability for the regulatory budget, including planning, oversight and financial control
- Oversight of governance, operational systems, controls and assurance
- Leadership of operational modelling, business planning and resource planning
- Oversight of major systems, technology enabled change and project delivery – improving coordination with processes and systems delivered through wider RICS activities
- Providing clear visibility of performance, standards and regulatory risk, capacity and resilience
- Supporting the Standards and Regulation Board through high quality reporting and assurance
- Driving continuous improvement in regulatory effectiveness, including appropriate use of advanced technologies
About You
You are an experienced senior operational leader with a track record of running complex functions where delivery, systems and financial control are critical. You work collaboratively with colleagues across the organisation as needed and are comfortable operating in environments where independence, scrutiny and public confidence matter, and where operational decisions carry real consequence. You bring clarity to complexity, ensuring work across multiple teams is coordinated, realistic and resilient. You are confident working alongside subject matter experts, enabling their work to be delivered effectively at scale without needing to be the technical specialist yourself. You exercise integrity and sound judgement, particularly where priorities must be balanced and delivery needs to be dependable. You contribute pragmatically to strategic discussions, offering an operational perspective on what is feasible and sustainable, and you value environments where credibility and control genuinely matter.
Chief Regulatory Operations Officer employer: RICS-2
RICS is an exceptional employer, offering a collaborative and team-centric work culture that prioritises independence and public confidence. As the Chief Regulatory Operations Officer, you will be part of a high-performing executive team dedicated to upholding the highest standards in the built environment, with ample opportunities for professional growth and development. Located at the heart of the UK's regulatory landscape, RICS provides a unique platform for impactful work that shapes the future of land, property, construction, and infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Regulatory Operations Officer
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, mission, and recent news. This will help us show that we’re genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help us refine our answers and boost our confidence when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows we appreciate the opportunity and are still keen on the role.
We think you need these skills to ace Chief Regulatory Operations Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Chief Regulatory Operations Officer role. Highlight your operational leadership experience and any relevant achievements that demonstrate your ability to deliver effectively in complex environments.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for regulatory operations and how your background aligns with RICS' mission. Be sure to mention your collaborative approach and how you can contribute to our team-centric environment.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Whether it’s improving operational efficiency or managing budgets, we want to see how you've made a tangible impact in your previous positions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at RICS!
How to prepare for a job interview at RICS-2
✨Know Your Regulatory Stuff
Make sure you brush up on the latest regulations and standards relevant to the built environment. Familiarise yourself with RICS' role and how it impacts public confidence. This will show that you're not just interested in the position, but also genuinely understand the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led complex operations in the past. Highlight your experience in financial oversight and operational planning, as these are key aspects of the Chief Regulatory Operations Officer role. Be ready to discuss how you’ve driven continuous improvement in previous positions.
✨Collaborative Mindset is Key
Since this role requires a collaborative approach, think of instances where you've worked effectively with cross-functional teams. Be prepared to discuss how you can coordinate delivery across various departments while maintaining regulatory independence.
✨Be Ready for Strategic Discussions
Expect questions that test your ability to contribute to strategic discussions. Prepare to share your thoughts on balancing operational feasibility with strategic priorities. This will demonstrate your understanding of the bigger picture and your ability to make sound judgments under pressure.