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For Companies At a Glance
- Tasks: Install, maintain, and repair a variety of tech equipment for customers.
- Company: Join Ricoh, a global leader in innovative technology solutions.
- Benefits: Enjoy a competitive salary, company vehicle, bonuses, and pension.
- Why this job: Kickstart your career in tech with hands-on experience and growth opportunities.
- Qualifications: Basic IT knowledge, problem-solving skills, and a valid UK driving licence.
- Other info: Embrace diversity and inclusion in a dynamic work environment.
The predicted salary is between 8000 - 14000 £ per month.
Overview
Change your job, change your workplace, change your future
We are actively building diverse teams and welcome applications from everyone
Role: Trainee Technician
Located: Southampton/Portsmouth
Package: Competitive salary, Company vehicle, Bonus, Pension plus additional company benefits.
About Ricoh:
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
Find out more about Ricoh Today
What you will be doing
As a Service Advantage Technician you will be providing customers with a professional and efficient installation, maintenance, and repair services on an increasingly broad range of equipment and devices that Ricoh support including audio-visual, network devices, servers, routers, smart lockers.
Key Accountabilities
- To provide a technical service to customers, including installation, maintenance, and repair of a wide range of Service Advantage products.
- To embrace the core Ricoh value of Customer Centricity in ensuring customers receive outstanding service every time.
- To drive self-improvement and continuous professional development to keep up with ever-changing demands in the technology sector and the rapidly expanding portfolio of products and services that Ricoh support.
- To maximize revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
- Management and control of stock, to improve first time fix levels to customers, and to minimize stock losses.
You will ideally have
- Strong fundamental understanding of IT and systems
- Good problem-solving skills and a systematic approach
- Good understanding of mechanical engineering
- Valid UK driving licence is essential
- Good organisation and time management
- Flexible approach to a varied and high-pressure workload
- Strong desire to learn and develop
- Willingness embrace change in a rapidly moving industry
- Happy to work outside
Equality, diversity and inclusion
We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isnt just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.
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Trainee Technician employer: Ricoh
Contact Detail:
Ricoh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Trainee Technician role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for technology! During interviews, share your experiences with tech projects or any relevant skills you've developed. This will help you stand out as a candidate who’s eager to learn and grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Technician role. Highlight any relevant skills or experiences that match what we're looking for, like your understanding of IT systems and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you embody our core value of Customer Centricity. Show us your passion for technology and learning!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Ricoh
✨Know Your Tech
Brush up on your understanding of IT systems and mechanical engineering basics. Be ready to discuss how these skills apply to the role of a Trainee Technician, especially in relation to the equipment and devices Ricoh supports.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you've tackled technical issues or challenges. Highlight your systematic approach to problem-solving, as this will resonate well with the interviewers looking for someone who can handle the demands of the job.
✨Embrace Customer Centricity
Ricoh values outstanding customer service, so think of instances where you’ve gone above and beyond for a customer. Be ready to explain how you would ensure customers receive top-notch service in your role.
✨Demonstrate Your Willingness to Learn
Express your enthusiasm for continuous professional development. Share any relevant courses or training you've undertaken, and discuss how you plan to keep up with the rapidly changing technology landscape in your new role.
