Software Sales Specialist

About Ricoh: A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do. This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

Ricoh Graphic Communications (RGC) Europe is seeking a highly skilled Digital Services Sales Specialist to drive the growth of our Software and Professional Services portfolio within a designated European Operating Company. This is a strategic, customer-facing role that blends solution expertise, relationship building, and commercial leadership to deliver exceptional value for our customers and the business.

What you will be doing:

• Develop and execute strategies to grow RGC Software and Professional Services revenues across your OpCo.
• Understand customer business challenges and translate them into tailored, high-value solutions.
• Build strong relationships with Key Account Managers to jointly identify and progress opportunities.
• Lead the full sales cycle—from discovery to closing—with both new and existing Ricoh customers.
• Deliver compelling sales and technical workshops, presentations, and demonstrations.
• Engage proactively with the market, cultivating senior-level relationships and staying tuned into trends and customer needs.
• Conduct regular pipeline reviews to ensure accurate forecasting and maintain a strong opportunity flow.
• Work collaboratively with internal and partner teams to align on market strategies and solution integration.

You will ideally have:

• Extensive experience in Sales or Account Management, ideally in software or technology environments.
• Strong expertise in software sales, with the ability to articulate and position complex solutions.
• Deep understanding of the commercial and production print market.
• Ability to influence and lead without direct authority in a matrixed, international organisation.
• Strong presence and confidence engaging at C-Suite level—both externally and internally.
• Highly organised, structured approach with strong time and project management skills.
• Fluent communication skills in English and the local language of your OpCo.
• Results-driven mindset with a clear focus on performance and customer satisfaction.
• Knowledge of competitor solutions is beneficial but not required.

In return for your commitment, you can expect:

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

• Love to Connect: You become part of a global community built on openness, inclusion and genuine collaboration.
• Love to Grow: Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
• Love to Give Back: Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
• Love to Succeed: Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.