b Overview /b p In this role you support client operations on-site, ensuring equipment runs smoothly and post room services meet deadlines. You will manage and maintain printing and related hardware, provide on-site telephony support, and coordinate post and courier tasks under contract requirements. You’ll work in a collaborative Ricoh environment that values growth, inclusion and measurable impact, delivering reliable service to help clients operate efficiently. /p b Pay / Benefits /b ul li flexible working /li li wellbeing resources /li li recognition programs (Imagine. Change. Awards) /li li learning pathways /li li mentoring /li li career opportunities across functions and countries /li /ul b Responsibilities /b ul li Operate printing, wide-format and finishing equipment on site /li li Provide telephony support to clients via incident management system /li li Manage client fleet on-site per contractual requirements /li li Process and prepare outgoing post and assist with postal enquiries /li li Handle courier requests and deliver parcels by deadlines /li li Assist in all post room services including franking and scanning /li li Ensure post is delivered on time per site SLA /li li Provide additional services to clients as requested under contract /li li Report non-compliance, equipment damage or resource wastage /li /ul b Key requirements /b ul li Advanced knowledge of standard Microsoft Office packages /li li Good knowledge of printers, copiers and scanners /li li Proficient IT skills (Word, Excel, PowerPoint) /li li Good knowledge of digital printing processes /li li Good working knowledge of Fiery imposition applications where applicable /li /ul ul li Microsoft Office (Word, Excel, PowerPoint) /li li Printers, copiers, scanners /li li Digital printing processes /li li Fiery imposition applications /li /ul
Site Service Specialist - Mail and Print Room employer: Ricoh
Ricoh is an exceptional employer that prioritises a people-first culture, fostering an inclusive environment where employees can thrive and make a meaningful impact. With a strong commitment to professional development, flexible working arrangements, and a focus on sustainability, Ricoh empowers its workforce to grow and succeed while contributing to a better future. Join us in a collaborative atmosphere that values your voice and encourages innovation across our European operations.
