At a Glance
- Tasks: Drive reliability and performance in hybrid cloud environments while shaping SRE practices.
- Company: Ricoh, a global leader in digital services with a people-first culture.
- Benefits: Meaningful work, flexible hours, career growth, and community impact opportunities.
- Other info: Inclusive workplace with a commitment to diversity and personal development.
- Why this job: Join a supportive team where your ideas matter and you can make a real difference.
- Qualifications: Experience in Site Reliability Engineering and strong knowledge of Azure infrastructure.
The predicted salary is between 63000 - 77000 £ per year.
About Ricoh: A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
As a Site Reliability Engineer, you will play a key role in driving reliability, performance, and operational excellence across Ricoh’s hybrid cloud and on-prem environments. You will help shape SRE practices, support incident and problem management, embed automation, and ensure infrastructure operations meet the highest security and compliance standards, including ISO 27001.
This is a hands-on technical role with significant influence across engineering, architecture, security, and operational teams.
Responsibilities Include:
- Delivering against SLIs, SLOs and managing error budgets for core services
- Implementing standards for availability, latency, performance, capacity, and scalability
- Leading and contributing to root-cause analysis and major incident reviews
- Supporting a blameless post-mortem culture with clear action tracking
- Defining and implementing SRE practices, tooling, and engineering standards
- Driving infrastructure-as-code and automation across Azure and on-prem
- Improving image bakery pipelines for secure, repeatable server builds
- Embedding observability using metrics, logs, traces, and effective alerting
- Ensuring all practices align with ISO 27001 and internal security frameworks
- Managing automated patching, vulnerability remediation and configuration compliance
- Building dashboards and KPIs for reliability, MTTR, change failure rate, capacity and operational trends
- Reducing operational toil through automation and improved tooling
- Supporting the delivery and evolution of the SRE roadmap aligned to Ricoh’s transformation strategy
You will ideally have:
- Proven experience in Site Reliability Engineering or Production Engineering within medium to large-scale environments
- Strong knowledge of Azure and on-prem infrastructure (IaaS, PaaS, networking, identity, storage)
- Hands-on experience with infrastructure-as-code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), and CI/CD tooling (Azure DevOps, GitHub Actions)
- Experience with monitoring and observability stacks
- Solid understanding of OS fundamentals (Windows/Linux), security, networking
- Background in scripting or software development (PowerShell, Python, Go)
- Experience with containers and orchestration (Docker, Kubernetes, AKS)
- Familiarity with ITSM practices and platforms such as ServiceNow
- Experience operating in ISO 27001 or similar regulated environments
Business & Interpersonal Skills:
- Experience contributing to incident response, root-cause analysis and continuous improvement
- Ability to influence without direct authority and challenge the status quo
- Comfortable working with security, architecture, product and operational teams
- Strong communication skills with the ability to translate complex technical issues to non-technical audiences
- Calm and effective in high-pressure situations, especially major incidents
In return for your commitment, you can expect:
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
- Love to Connect: You become part of a global community built on openness, inclusion and genuine collaboration.
- Love to Grow: Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
- Love to Give Back: Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
- Love to Succeed: Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.
We are an equal opportunities employer. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Ready to love what you do? Apply now and help us shape what comes next.
SRE Engineer in London employer: Ricoh
Ricoh is an exceptional employer that prioritises a people-first culture, fostering an inclusive environment where employees can thrive and make a meaningful impact. With a strong commitment to sustainability and innovation, Ricoh offers ample opportunities for personal and professional growth, ensuring that every team member feels valued and supported in their journey. Join us in Ireland, where your ideas are welcomed, and you can contribute to shaping a better future while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land SRE Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Ricoh or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Ricoh.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Ricoh.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Ricoh that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace SRE Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Ricoh.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Ricoh and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Ricoh
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Ricoh uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
