International Accounts Business Development Manager in London

About Ricoh: A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

Through our Audio Visual and Workplace Experience solutions, we help global businesses create smarter, more connected and engaging workplaces. As the world of work continues to evolve, we’re helping organisations design experiences that bring people, technology and workplaces together.

We’re looking for an experienced International Accounts Business Development Manager to join our Audio Visual International Sales team, based in London. This is a senior, commercially focused sales role with an international EMEA remit. You’ll be responsible for identifying and winning complex, multi-country Audio Visual opportunities, developing strategic relationships with global enterprise customers and collaborating with teams across Ricoh Europe to deliver high-impact solutions.

What you will be doing:

• You’ll take ownership of developing and growing international AV opportunities across EMEA, from initial engagement through to contract award.
• Your responsibilities will include:
• Developing new business by proactively identifying and pursuing international Audio Visual opportunities across EMEA.
• Growing strategic accounts by building and managing a strong pipeline of new and existing global customers.
• Leading complex, multi-country tenders and bids, coordinating internal teams and ensuring compelling, commercially viable responses.
• Positioning Ricoh’s Audio Visual value proposition with target customers and Ricoh Operating Companies across Europe.
• Building senior-level relationships with key decision-makers and influencers within global customer organisations.
• Creating, presenting and negotiating commercial proposals that demonstrate clear customer value while protecting revenue and margin.
• Working closely with Pre-Sales, Operations, Finance, HR, IT and Business Support to develop innovative and commercially sustainable solutions.
• Negotiating and closing international contracts, delivering against and exceeding revenue and profitability targets.
• Maintaining accurate sales forecasts, pipeline visibility and account plans.
• Collaborating with colleagues and stakeholders across EMEA to bring together the right expertise, solutions and capabilities for each opportunity.
• Acting as a visible ambassador for Ricoh within the Audio Visual, Workplace Experience and wider technology industry.

You will ideally have:

• Proven experience in Audio Visual Integration Sales, AV Consultancy or complex solutions sales within an international environment.
• A strong track record of selling Audio Visual Integration solutions to large, blue-chip or global enterprise customers.
• Experience managing long and complex sales cycles involving multiple stakeholders, countries and decision-makers.
• The ability to confidently present and articulate compelling value propositions at C-suite level.
• Excellent negotiation, influencing and presentation skills, with the commercial confidence to lead complex conversations.
• Strong knowledge of the EMEA Audio Visual Integration industry, including AV systems, hardware and software.
• A strong commercial mindset, with an understanding of pricing, financial models and contractual structures.
• Experience working with system integrators, technology vendors and strategic partners.
• Degree-level education or equivalent professional experience.
• A collaborative and international mindset, with the ability to build relationships and work effectively with remote teams across EMEA.
• Willingness to travel internationally when required to support customers, tenders and key business opportunities.

In return for your commitment, you can expect:

• At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
• Love to Connect: You become part of a global community built on openness, inclusion and genuine collaboration.
• Love to Grow: Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
• Love to Give Back: Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
• Love to Succeed: Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition.

We are an equal opportunities employer. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.