Ricoh in the United Kingdom is seeking an IT Service Requests role that reports to the IT Service Requests Manager. You will provide excellent support to internal colleagues for service requests via phone, email and face-to-face interactions in a fast-paced environment within a friendly team.
Key duties include initial assessment, approval and resolution of incidents, owning requests from start to finish, and maintaining knowledge of company processes.
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Service Request Analyst — Flexible IT Support & Helpdesk in Leeds employer: Ricoh
Ricoh is an exceptional employer that prioritises a people-first culture, fostering an inclusive environment where employees can thrive and make a meaningful impact. With a strong commitment to professional development, flexible working arrangements, and a focus on sustainability, Ricoh empowers its workforce to grow and succeed while contributing to a better future. Join us in a collaborative atmosphere that values your voice and encourages innovation across our European operations.
