Account Manager - Public Sector in Kent

Change your job, change your workplace, change your future. We are actively building diverse teams and welcome applications from everyone.

Located: Field Based - West Yorkshire & Lincolnshire

Package: Competitive salary, commission, car allowance plus additional company benefits. Ricoh operates a vibrant working policy giving you flexible hybrid working options.

About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

What you will be doing:

• Be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors.
• Be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met.
• Provide strategic insight regarding the customer’s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer’s business.
• Proactively understand/diagnose customers' underlying problems or challenges via a consultative selling approach.
• Increase our brand and credibility as a Digital Services Business being recognised as a unique trusted partner within the industry.
• Reduce the complexity and risk for customers by helping them to make purchasing decisions that fit their longer-term strategy.
• Drive sales, margins and deliver customer value in any economic environment.
• Protect premium pricing through well-designed solutions sale.
• Identify key stakeholders and personas through the use of strategic account plans.
• Determine the right metrics to measure success and identify return on investment.
• Ensure the maintenance of sales data aligned to assigned accounts.
• Utilise social media to promote the Ricoh brand and nurture future relationships.

You will ideally have:

• Significant experience in a relevant, B2B, Public Sector and Key Account sales environment.
• Demonstrable track record of clean sales and managing the end-to-end sales process.
• Ability to articulate Ricoh’s key Value Propositions at C suite level.
• Effective questioning and active listening skills.
• Excellent presentation skills.
• Resilience and tenacity with the ability to manage risks.
• An empathetic selling approach understanding the customer’s point of view.
• Commercial awareness/business acumen.
• Ability to think about complex issues from a different perspective.
• High-level negotiation skills.

In return for your commitment, we can offer you:

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• Excellent package with solid basic, strong bonus and company benefits including competitive holiday entitlement, special leave for volunteering, and additional holiday purchase scheme.
• Flexible retirement plan.
• Wellbeing schemes to support your physical, emotional and financial health.
• Company car / car allowance (role-specific), cycle to work scheme.
• Career development and life-long learning opportunities.

Life at Ricoh: Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders. We are an equal opportunities employer and strive for inclusion and diversity.