At a Glance
- Tasks: Manage vendor relationships and ensure compliance with contracts while driving innovation.
- Company: Join Ricoh, a global leader in digital services and technology solutions.
- Benefits: Enjoy a competitive salary, industry-leading benefits, and strong career development opportunities.
- Why this job: Be part of a fast-paced environment where your contributions directly impact business success.
- Qualifications: Bachelor’s degree in IT or Business, plus experience in vendor management and strong negotiation skills.
- Other info: Ideal for proactive individuals who thrive in collaborative, cross-functional teams.
The predicted salary is between 36000 - 60000 £ per year.
Build and maintain strong relationships with key IT vendors (e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow). Serve as the primary point of contact for all vendor-related matters, proactively addressing challenges and mitigating risks. Collaborate with internal stakeholders such as IT, business units, procurement, and legal departments to align vendor relationships with business priorities.
Contract Negotiation and Management: Develop and implement a robust vendor contract management framework, ensuring all contracts are properly documented and managed. Collaborate with the procurement department on contract negotiations, ensuring business requirements are met. Monitor existing vendor contracts for compliance and explore opportunities for renegotiation or amendments. Conduct regular vendor performance reviews, tracking key performance indicators (KPIs) and service level agreements (SLAs). Implement strategies to drive continuous improvement and optimise vendor costs while maximising ROI. Identify opportunities for vendor consolidation and service rationalisation.
Vendor Innovation and Evaluation: Research emerging technologies and vendors to identify opportunities for innovation. Stay informed on industry trends and best practices in vendor management. Advocate for the adoption of new technologies and vendor solutions that enhance business agility and efficiency.
You will ideally have a Bachelor’s degree in information technology, Business Administration, or related field. Extensive experience in IT Vendor Management or Procurement, particularly within a Digital Services company or fast-paced, technology-driven environment. Proven track record in building and maintaining relationships with vendors and internal stakeholders. Strong analytical, problem-solving, and negotiation skills, with a focus on data-driven decision-making. In-depth understanding of IT service delivery models such as cloud computing, SaaS, PaaS, and IaaS. Experience with contract management software (e.g., Ariba, Coupa) is a plus. Experience managing contracts related to cloud services, software licenses, and digital marketing platforms. Industry certifications (e.g., ITIL, Six Sigma) are a plus. Experience with Microsoft/Oracle/ServiceNow. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and ability to manage multiple priorities effectively. A proactive approach with the ability to work both independently and collaboratively within a cross-functional team. A strong understanding of IT procurement processes and best practices.
In Return For Your Commitment, You Can Expect:
- A competitive salary package
- Industry leading benefits
Ricoh is an exceptional place to work, with a strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience. Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
IT Vendor Manager employer: Ricoh
Contact Detail:
Ricoh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Vendor Manager
✨Tip Number 1
Network with professionals in the IT vendor management space. Attend industry events, webinars, or local meetups to connect with individuals who work with key vendors like Microsoft and Oracle. Building these relationships can provide insights and potentially lead to referrals.
✨Tip Number 2
Stay updated on the latest trends in IT procurement and vendor management. Follow relevant blogs, podcasts, and publications to understand what companies are looking for in a Vendor Manager. This knowledge will help you speak confidently about industry practices during interviews.
✨Tip Number 3
Demonstrate your negotiation skills by preparing case studies or examples from your past experiences. Be ready to discuss how you've successfully managed vendor contracts or resolved conflicts, as this will showcase your ability to handle the responsibilities of the role.
✨Tip Number 4
Familiarise yourself with contract management software that is commonly used in the industry, such as Ariba or Coupa. If you have experience with these tools, be sure to highlight it during discussions, as it shows you're prepared to hit the ground running.
We think you need these skills to ace IT Vendor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Vendor Management and Procurement. Emphasise your achievements in building relationships with vendors and internal stakeholders, as well as any specific technologies you've worked with.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job description. Mention your experience with contract negotiation and management, and provide examples of how you've driven continuous improvement in vendor relationships.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as analytical abilities, problem-solving, and negotiation skills. Use specific examples to demonstrate these skills in action, particularly in relation to IT service delivery models.
Showcase Industry Knowledge: Demonstrate your understanding of industry trends and best practices in vendor management. Mention any certifications you hold, like ITIL or Six Sigma, and how they contribute to your expertise in the field.
How to prepare for a job interview at Ricoh
✨Research the Vendors
Before your interview, take the time to research the key IT vendors mentioned in the job description, such as Microsoft, Oracle, and IBM. Understanding their products, services, and recent developments will help you demonstrate your knowledge and show that you're proactive about staying informed.
✨Showcase Your Negotiation Skills
Prepare examples of past experiences where you've successfully negotiated contracts or managed vendor relationships. Highlight your analytical and problem-solving skills, as well as your ability to drive continuous improvement and optimise costs, which are crucial for this role.
✨Understand IT Service Delivery Models
Familiarise yourself with various IT service delivery models like cloud computing, SaaS, PaaS, and IaaS. Be ready to discuss how these models can impact vendor management and how you can leverage them to enhance business agility and efficiency.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the company's approach to vendor management, their expectations for the role, or how they measure success in vendor relationships. This shows your genuine interest in the position and helps you assess if it's the right fit for you.