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- Tasks: As an IT Support Technician Apprentice, you'll troubleshoot tech issues and support users daily.
- Company: Join Ricoh, a global leader in innovative technology solutions transforming workplace communications.
- Benefits: Enjoy a competitive salary, bonuses, pay progression, and excellent company perks.
- Why this job: This role offers hands-on experience in tech, a supportive culture, and the chance to make a real impact.
- Qualifications: No prior experience needed; just a passion for technology and a willingness to learn.
- Other info: This is a 24-month fixed-term contract based in Northampton.
We are actively building diverse teams and welcome applications from everyone.
Located: Northampton - Office Based
Contract Type: 24 Months Fixed Term Contract
Package: Competitive salary plus bonus, pay progression plan and excellent company benefits.
About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
IT Support Technician Apprentice employer: Ricoh
Contact Detail:
Ricoh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Apprentice
✨Tip Number 1
Familiarise yourself with Ricoh's products and services. Understanding their portfolio, especially in Cloud & IT infrastructure solutions, will help you demonstrate your enthusiasm and knowledge during interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific skills they value in an IT Support Technician.
✨Tip Number 3
Prepare for technical questions by brushing up on common IT support scenarios. Being able to discuss troubleshooting methods or past experiences will show your readiness for the role.
✨Tip Number 4
Showcase your soft skills, such as communication and teamwork, during the interview. As an IT Support Technician, you'll need to work well with others and explain technical issues clearly.
We think you need these skills to ace IT Support Technician Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the IT Support Technician Apprentice position. Tailor your application to highlight relevant experiences and skills.
Craft a Strong CV: Create a CV that showcases your technical skills, any relevant coursework, and previous experience in IT support or related fields. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Ricoh and how your skills align with their mission of transforming communications through technology.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ricoh
✨Research Ricoh
Before your interview, take some time to learn about Ricoh's history, values, and the services they offer. Understanding their focus on innovation and technology will help you align your answers with their goals.
✨Showcase Your Technical Skills
As an IT Support Technician Apprentice, you'll need to demonstrate your technical knowledge. Be prepared to discuss any relevant experience you have with IT systems, troubleshooting, and customer support. Use specific examples to illustrate your skills.
✨Prepare for Behavioural Questions
Expect questions that assess how you handle challenges and work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving abilities and teamwork skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the training process for apprentices or how success is measured in the position.
