Integration Specialist

About Ricoh: A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

This role will focus on integrating acquisitions into Ricoh’s core IT solutions, ensuring standardisation, performance, security, and compliance. It requires deep operational expertise and a strong, demonstrable understanding of Microsoft 365 products and services, Windows and Linux operating systems, and network technologies.

This role will lead M365 migrations across a range of organisations on-site, working with business stakeholders, application owners, security, architecture, and service teams to translate requirements into scalable, secure, and cloud-native or cloud-aligned solutions, with a strong focus on automation, standardisation, and reuse.

• Lead M365 migrations, act as a main point of contact and support a range of stakeholders.
• Support infrastructure migrations to Ricoh standards.
• Deliver standards for availability, latency, performance, capacity, and scalability.
• Champion blameless post-mortem culture and ensure actions are tracked and closed.
• Partner with SRE, Operations and Service Desk teams to deliver service.
• Oversee automated patching, vulnerability remediations, and configuration compliance.
• Occasional travel to offices to ensure projects and service meets business requirements.

You will ideally have:

• M365 migration experience from on-prem and Tenant to Tenant, ideally within large or matrixed environments.
• Strong, practical knowledge of infrastructure, cloud and operations beyond task execution.
• Hands-on skills with PowerShell.
• Strong background in Microsoft technologies (Entra, Azure, M365, SharePoint, Exchange, Teams).
• Knowledge of networking, security, and OS fundamentals (Windows / Linux).
• Experience operating in ISO27001 or similar regulated environments.
• Experience integrating with ITSM platforms (e.g. ServiceNow) and aligning with ITIL processes.
• Strong Project Management experience with managing large projects within an enterprise environment.

In return for your commitment, you can expect:

• Love to Connect: You become part of a global community built on openness, inclusion and genuine collaboration.
• Love to Grow: Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
• Love to Give Back: Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
• Love to Succeed: Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition.

We are an equal opportunities employer. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.