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- Tasks: Drive global growth for SaaS and smart hardware, shaping commercial strategies and supporting regional teams.
- Company: Join Ricoh, a global leader in workplace technology with a focus on innovation and career development.
- Benefits: Enjoy a competitive salary, industry-leading benefits, and opportunities for career advancement.
- Why this job: Be part of a dynamic team that values collaboration and creativity in a fast-paced environment.
- Qualifications: Proven experience in SaaS or workplace tech, excellent communication skills, and strategic problem-solving abilities.
- Other info: This role offers the chance to work globally and tackle exciting commercial challenges.
The predicted salary is between 43200 - 72000 £ per year.
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Global Commercial Strategy & Operations Lead, Birmingham
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Client:
Ricoh
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
72fa09bc131e
Job Views:
9
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
What you will be doing
- Drive global growth for our WEX portfolio across SaaS and smart hardware
- Shape commercial strategy and turn insights into actionable GTM plans
- Support regional teams in new logo acquisition, account expansion, and market prioritisation
- Provide deal support on complex, strategic opportunities—without owning a quota
- Translate real-world sales feedback into improvements in pricing, positioning, and product
- Establish repeatable commercial processes, playbooks, and forecasting systems
- Champion cross-regional alignment and rhythm of business operations
- Partner with Marketing, Product, Customer Success, and Implementation to embed a commercial lens in everything we do
You’ll thrive in this role if you have experience or skills across the following:
- Ideal candidates will have proven experience in a similar role with a strong track record in SaaS, workplace tech, or smart devices—with a clear grasp of effective go-to-market execution
- Successful candidates will be able to demonstrate how they collaborate easily with sales teams and support their success, without being directly in sales
- Preferably you will be able to break down complex topics like pricing, messaging, and market positioning into clear, actionable insights
- Ideally you will be experienced in navigating global teams with ease, building strong relationships across time zones and cultures
- To be successful in this role you will have excellent communication skills (written, verbal, and presentation) which are essential for articulating strategy, presenting to stakeholders (internal and potentially external), and simplifying complexity.
- Successful candidates will enjoy tackling commercial challenges head-on, blending big-picture strategy with hands-on action
- Preferably you will be able to demonstrate advanced analytical and strategic problem-solving skills. Plus be able to develop effective strategies and solutions, alongside the ability to analyse complex situations involving market dynamics, sales performance, operational inefficiencies, and competitive threats.
- Ideally you will be confident in evaluating different GTM approaches, pricing structures, and operational models. Plus be able to simplify complex concepts (product positioning, commercial models) for diverse audiences.
- Preferably you will be able to embrace ambiguity, take ownership, and thrive on creating structure in fast-moving environments.
In return for your commitment, you can expect
• A competitive salary package
• Industry leading benefits
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
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Global Commercial Strategy & Operations Lead employer: Ricoh
Contact Detail:
Ricoh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Commercial Strategy & Operations Lead
✨Tip Number 1
Familiarise yourself with the latest trends in SaaS and smart hardware. Understanding the current market landscape will help you speak confidently about how you can drive growth for the WEX portfolio.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in global commercial strategy. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in collaborating with sales teams. Be ready to share specific examples of how you've supported their success without being directly involved in sales.
✨Tip Number 4
Brush up on your analytical skills. Be prepared to demonstrate how you've tackled complex problems in previous roles, particularly in relation to pricing, positioning, and market dynamics.
We think you need these skills to ace Global Commercial Strategy & Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS, workplace tech, or smart devices. Use specific examples that demonstrate your ability to drive global growth and support sales teams.
Craft a Compelling Cover Letter: In your cover letter, explain how your skills align with the role's requirements. Emphasise your experience in developing go-to-market strategies and your ability to simplify complex topics for diverse audiences.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've successfully presented strategies or collaborated with cross-regional teams. Highlight any experience you have in articulating complex ideas clearly.
Demonstrate Analytical Skills: Include instances where you've used analytical skills to solve problems or improve processes. Discuss how you've evaluated different GTM approaches or pricing structures in previous roles.
How to prepare for a job interview at Ricoh
✨Understand the Company and Its Products
Before your interview, make sure to research Ricoh and its WEX portfolio. Familiarise yourself with their SaaS offerings and smart hardware. This knowledge will help you articulate how your experience aligns with their products and commercial strategy.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to navigate complex situations. Prepare examples from your past experiences where you've successfully tackled commercial challenges or developed effective go-to-market strategies.
✨Showcase Your Collaborative Skills
Since the role involves working closely with various teams, be ready to discuss how you've collaborated with sales, marketing, and product teams in the past. Highlight specific instances where your support led to successful outcomes without being directly in sales.
✨Demonstrate Your Analytical Thinking
Ricoh values candidates who can break down complex topics into actionable insights. Be prepared to discuss your analytical approach to pricing, market positioning, and operational models. Use clear examples to illustrate your thought process and decision-making.
