At a Glance
- Tasks: Manage Vodafone accounts, drive sales growth, and foster customer relationships.
- Company: Join Ricoh, a leader in IT solutions and services, committed to innovation.
- Benefits: Enjoy competitive salary, bonuses, flexible retirement plans, and wellness support.
- Why this job: Be part of a dynamic team that values your unique energy and ideas.
- Qualifications: 3+ years in Account Management/Sales with strong communication and IT skills.
- Other info: Opportunities for volunteering and personal development are encouraged.
The predicted salary is between 28800 - 43200 Β£ per year.
What you will be doingTo manage the Vodafone customer account within specified area maintaining and driving new business opportunities forward, creating future pipeline and deliver incremental sales growth in line with sales targets and budget requirements.
To be responsible for growing a specified area driving sales targets in line with budget requirements and maximizing opportunities to drive forward new and existing business.
To develop and drive a plan for a specified area to ensure proactive, innovative and engaging sales approach is taken driving forward strategic conversations with the customer capturing customers needs and maximizing Ricoh\βs growth.
To proactively drive positive relationships within the customer account aligned to a specific area to build trust and long term relationships that can help strengthen Ricoh\βs position with customer.
To be responsible for working collaboratively with Pre and Post sales team creating a partnership approach.
To ensure that all service and product lines sold by Ricoh are promoted in a structured manner
demonstrating Ricoh\βs unique selling points and capabilities.
To facilitate scheduled meetings with Clients to review Commercial, Operational and Technical aspects of the account.
To be responsible for completing EUSFA and all other data relating to the customer up to date.
You will ideally have
Demonstrable track record of creating and wining professional services sales in the telco market
Experience of creating and winning reseller and systems integration solutions/sales in the telco network security space
Experienced in building and wining work package delivery solutions and sales and in packaged resource solutions
Knowledgeable of network security technologies, ideally Cisco, Bluecoat, Fortinet, Juniper, Checkpoint and others
Experience of working with global telco operators or similar global enterprises
Minimum of 3 years experience in an Account Management/Sales role within the IT Solutions and Services marketplace
Excellent communication, presentation and sales skills
Ability to effectively communicate at all levels both internally & externally
Graduate level is desirable
A minimum level of formal, structured sales training.
Excellent IT knowledge, including Enterprise Solutions.
Good Presentation Skills.
Good level of IT application skills β typically Microsoft Office (Word and Excel)
Good level of business acumen
Ability to work on own initiative and under pressure
Self motivated and results driven
We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible
In return for your commitment, you can expectWe\βre looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we\βll match it with opportunities to create the future.
In return for your commitment, we can offer you:
working in line with role requirements
An
Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme Flexible retirement plan to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more. Company car / car allowance (role-specific), cycle to work scheme
Opportunity to join a global company
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Client Account Manager employer: Ricoh
Contact Detail:
Ricoh Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Account Manager
β¨Tip Number 1
Network actively within the telco industry. Attend relevant events, webinars, and conferences to meet potential clients and industry leaders. Building relationships in person can significantly enhance your chances of landing the Client Account Manager role.
β¨Tip Number 2
Familiarise yourself with Ricoh's products and services, especially those related to network security technologies. Understanding their unique selling points will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
β¨Tip Number 3
Prepare for role-specific scenarios by practising how you would approach sales strategies and client relationship management. Think about how you would develop a proactive plan for a specified area and be ready to discuss this in detail during your interview.
β¨Tip Number 4
Showcase your communication and presentation skills through mock interviews or by presenting to friends or colleagues. Being able to articulate your thoughts clearly and confidently will set you apart as a strong candidate for the Client Account Manager position.
We think you need these skills to ace Client Account Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly within the telco market. Use specific examples that demonstrate your track record of achieving sales targets and building client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Ricoh's services and products. Mention how your skills align with the job requirements, especially your knowledge of network security technologies and your ability to foster long-term client relationships.
Highlight Relevant Skills: In your application, emphasise your communication, presentation, and sales skills. Provide examples of how you've effectively communicated with clients at all levels and how you've successfully driven sales growth in previous roles.
Showcase Your Proactivity: Demonstrate your proactive approach by including examples of how you've developed and implemented successful sales strategies in the past. Highlight any innovative methods you've used to engage customers and capture their needs.
How to prepare for a job interview at Ricoh
β¨Know Your Products and Services
Make sure you have a solid understanding of Ricoh's product lines and unique selling points. Be prepared to discuss how these can meet the needs of potential clients, especially in the telco market.
β¨Demonstrate Your Sales Experience
Be ready to share specific examples from your past roles where you've successfully driven sales growth or developed new business opportunities. Highlight your experience in the telco sector and any relevant achievements.
β¨Build Rapport with Interviewers
Show your interpersonal skills by engaging with the interviewers. Ask insightful questions about their current challenges and express genuine interest in fostering long-term relationships with clients.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare scenarios where you've had to overcome obstacles in account management or sales, particularly in IT solutions.