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- Tasks: Maintain and fix Ricoh printers in hospitals, ensuring customer satisfaction.
- Company: Join Ricoh, a global leader in innovative technology solutions.
- Benefits: Competitive pay, company van, bonuses, and additional perks.
- Why this job: Kickstart your career in tech with hands-on experience and training.
- Qualifications: Basic knowledge of electrical/mechanical engineering and a full UK driving licence.
- Other info: Inclusive workplace with diverse teams and excellent growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Change your job, change your workplace, change your future. We are actively building diverse teams and welcome applications from everyone.
Located: Luton/Bedfordshire
Package: Competitive pay, plus company van, bonus and additional company benefits
About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
What you will be doing:
- Maintaining and performing fixes on our Ricoh printers across both Bedford and Luton Hospital.
- To ensure customer equipment in the designated customer base is in good working order through the daily and weekly supply of consumables, e.g. paper, toner and cards, in order to maximise machine up time and ensure customer satisfaction.
- To ensure all relevant data is fed back to Head Office, within set deadlines in order for both the Company and the customers records to be kept accurate.
- Management and control of site stock, in order to minimise stock losses.
You will ideally have:
- Good working knowledge of electrical/mechanical engineering.
- Full UK driving license (essential).
- Ricoh product knowledge desirable but not essential.
- Good interpersonal skills.
- Good customer handling skills.
- Proficient in maintaining control equipment on site, e.g. card readers.
- Knowledge of relevant Company processes and procedures.
We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
Onsite Field Service Technician (Print) in Bedford employer: Ricoh
Contact Detail:
Ricoh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Field Service Technician (Print) in Bedford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, especially those related to print technology.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet potential employers, let your passion for the role shine through. Talk about why you’re excited about working with Ricoh and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows you appreciate their time and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the Onsite Field Service Technician role.
We think you need these skills to ace Onsite Field Service Technician (Print) in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onsite Field Service Technician role. Highlight any relevant experience, especially if you've worked with printers or in a customer service role. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at Ricoh and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Skills: In your application, don’t forget to mention your technical skills, especially if you have any knowledge of electrical or mechanical engineering. We’re keen on candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Ricoh
✨Know Your Tech
Familiarise yourself with Ricoh's products and services, especially their printers. Even if you don't have direct experience, showing that you've done your homework will impress the interviewers and demonstrate your enthusiasm for the role.
✨Show Off Your Skills
Highlight any relevant skills you have, particularly in electrical or mechanical engineering. Be ready to discuss how these skills can help you maintain and fix equipment effectively, as this is crucial for the Onsite Field Service Technician role.
✨Customer Service Matters
Prepare examples of how you've successfully handled customer interactions in the past. This role involves a lot of customer contact, so showcasing your interpersonal skills and ability to resolve issues will be key to standing out.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges faced by the service team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
