Back Office - Technical Consultant
Back Office - Technical Consultant

Back Office - Technical Consultant

Northampton Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage vendor relationships and ensure technical specifications are met while supporting software licensing.
  • Company: Join Ricoh, a global leader in technology solutions with a focus on career development.
  • Benefits: Enjoy a competitive salary, industry-leading benefits, and opportunities for growth.
  • Why this job: Be part of a fast-paced environment where your skills can shine and make an impact.
  • Qualifications: Degree level education or equivalent experience in technical consulting and system integrations required.
  • Other info: Ideal for those passionate about cloud technologies and project management.

The predicted salary is between 36000 - 60000 Β£ per year.

What you will be doing

  • Responsible for day-to-day vendor management for outsourced services and ensuring that the suppliers delivery to technical specification that is designed by the consultant.
  • Additionally, you will support software licensing and security teams to monitor and manage the licensing of enterprise applications and security of those applications.
  • Identifying and documenting technical business requirements and configuration using any industry leading tools or methodology.
  • Creation of high-quality functional specification documentation which can be used to detail business process and enable technical build where integrations are required between our ERP, SAP or CRM applications and peripheral systems.
  • Support the client through full testing lifecycles and Go Live including test script creation.
  • Management of change requests through the development and testing lifecycle confirming to project management standards and scope.
  • Liaising with Oracle, SAP or any other product vendor to ensure effective management of client SRs. Ensure that clients are supported and kept up to date with latest Cloud quarterly releases
  • Manage on-time project delivery and business expectations and ensure internal customer satisfaction.
  • Assist with risk management and change management on projects.
  • Advising clients on options, risks, and any impacts on other processes or systems. Effectively communicating and driving project deliverables
  • Identify continuous improvement opportunities with systems and processes including β€’System Optimization and Performance Improvement. Plus, System Security Compliance, ensuring ERP, HR applications that meet security and compliance standards and ensuring systems comply with relevant regulations helps mitigate risks associated with data breaches and non-compliance.
  • You will ideally have

  • Ideal candidates will have a proven background in technical consulting with hands-on experience in system integrations, Oracle applications, and SAP HR modules.
  • Preferably candidates will be educated to degree level or equivalent professional qualification and possess exceptional problem-solving and negotiation skills.
  • Ideally you will be able to demonstrable the ability to plan, prioritize, and coordinate activities and communicate complex messages clearly and concisely to all audiences, both written and verbal.
  • Successful candidates will have previous experience with Oracle E-Business Suite, Oracle Financials, or other Oracle modules as this is required for this role.
  • In-depth knowledge of SAP HR modules (e.g., SAP SuccessFactors, SAP HCM) is essential, alongside experience with integration platforms or middleware tools (e.g., MuleSoft, Oracle Integration Cloud, SAP PI/PO).
  • Outside of the above, ideally candidates will also have all or some of the below required skills:

  • Strong understanding of database management, SQL, and scripting languages.
  • Hands-on experience with cloud technologies and back-office software applications.
  • Familiarity with integration methodologies such as REST APIs, SOAP, and Web Services.
  • Knowledge of security protocols and data protection measures for enterprise applications.
  • Familiarity with the ITIL framework of IT practices
  • Relevant certifications in Oracle, SAP, or integration technologies (e.g., Oracle Certified Specialist, SAP HCM certification).
  • Experience with Agile methodologies or project management frameworks.
  • Familiarity with cloud-based ERP systems and HR technologies.
  • Knowledge of good practice and principles in a cloud management function
  • Familiarity with automation tools and process optimization strategies is a plus.
  • In return for your commitment, you can expect

    β€’ A competitive salary package
    β€’ Industry leading benefits

    Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.

    This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

    Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.

    Back Office - Technical Consultant employer: Ricoh

    Ricoh is an outstanding employer located in Northampton, offering a dynamic work environment that prioritises career development and employee growth. With a competitive salary package and industry-leading benefits, employees are encouraged to excel in their roles while contributing to innovative projects within a global organisation. The company fosters a culture of continuous improvement and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
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    Contact Detail:

    Ricoh Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Back Office - Technical Consultant

    ✨Tip Number 1

    Familiarise yourself with the specific technologies mentioned in the job description, such as Oracle E-Business Suite and SAP HR modules. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.

    ✨Tip Number 2

    Network with professionals in the field of technical consulting, especially those who have experience with Oracle and SAP. Engaging in conversations on platforms like LinkedIn can provide insights and potentially lead to referrals.

    ✨Tip Number 3

    Prepare to showcase your problem-solving and negotiation skills through real-life examples. Think of scenarios where you successfully managed vendor relationships or navigated complex project requirements, as these will be key discussion points.

    ✨Tip Number 4

    Stay updated on the latest trends in cloud technologies and integration methodologies. Being knowledgeable about current best practices will not only help you in interviews but also show your commitment to continuous improvement in the field.

    We think you need these skills to ace Back Office - Technical Consultant

    Vendor Management
    Technical Specification Documentation
    Software Licensing Management
    Business Requirements Analysis
    Functional Specification Creation
    Testing Lifecycle Management
    Change Request Management
    Client Relationship Management
    Project Delivery Management
    Risk Management
    Communication Skills
    Continuous Improvement Identification
    System Optimization
    Performance Improvement
    Security Compliance Knowledge
    Oracle E-Business Suite Experience
    Oracle Financials Knowledge
    SAP HR Modules Expertise
    Integration Platforms Experience
    Database Management
    SQL Proficiency
    Scripting Languages Knowledge
    Cloud Technologies Familiarity
    REST APIs and SOAP Understanding
    Data Protection Measures Knowledge
    ITIL Framework Familiarity
    Agile Methodologies Experience
    Cloud-based ERP Systems Knowledge
    Automation Tools Familiarity

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in technical consulting, particularly with Oracle and SAP systems. Use keywords from the job description to demonstrate your fit for the role.

    Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Back Office - Technical Consultant position. Mention specific skills that align with the job requirements, such as your experience with system integrations and project management.

    Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved complex problems in previous roles. This could include managing change requests or optimising systems, which are key aspects of the job.

    Highlight Communication Abilities: Since the role requires clear communication with clients and vendors, emphasise your ability to convey complex information effectively. Include examples of how you've communicated technical details to non-technical audiences.

    How to prepare for a job interview at Ricoh

    ✨Understand the Role

    Make sure you thoroughly understand the responsibilities of a Back Office - Technical Consultant. Familiarise yourself with vendor management, software licensing, and the technical specifications required for the role. This will help you answer questions confidently and demonstrate your knowledge.

    ✨Showcase Your Technical Skills

    Be prepared to discuss your hands-on experience with Oracle applications, SAP HR modules, and integration platforms. Highlight specific projects where you've successfully implemented these technologies, as this will show your practical understanding and problem-solving abilities.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that assess your ability to manage change requests, communicate with clients, and handle project deliverables. Think of examples from your past experiences where you effectively navigated challenges and delivered results.

    ✨Demonstrate Communication Skills

    As the role requires clear communication of complex messages, practice articulating your thoughts concisely. Be ready to explain technical concepts in simple terms, as this will showcase your ability to liaise with both technical and non-technical stakeholders.

    Back Office - Technical Consultant
    Ricoh
    Location: Northampton
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    R
    • Back Office - Technical Consultant

      Northampton
      Full-Time
      36000 - 60000 Β£ / year (est.)
    • R

      Ricoh

      1000+
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