Account Manager - Public Sector in Watford

Change your job, change your workplace, change your future. We are actively building diverse teams and welcome applications from everyone.

Located: Field based - Home Counties

Package: Competitive salary, commission, company car plus additional company benefits

About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

What you will be doing:

• To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors.
• To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met.
• To provide strategic insight regarding the customer’s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer’s business and actually solve their problems/meet their challenges.
• To proactively understand/diagnose customers' underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges.
• To be responsible for increasing our brand and credibility as a Digital Services Business being recognised as a unique trusted partner within the industry.
• To reduce the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers' longer term strategy.
• To drive sales, margins and deliver customer value in any kind of economic environment.
• To protect premium pricing through well-designed solutions sale.
• To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities.
• To determine the right metrics to measure success and to identify return on investment to ensure we demonstrate how Ricoh has added value to the customers' business.
• To ensure the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account.
• To utilise social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships.

You will ideally have:

• Significant experience in a relevant, B2B, Public Sector sales environment.
• Demonstrable track record of clean sales and of managing the end-to-end sales process.
• Ability to articulate Ricoh’s key Value Propositions at C suite level.
• Ability to accurately identify and engage with multiple key stakeholders.
• Effective questioning and active listening skills.
• Excellent presentation skills.
• Resilience and tenacity with the ability to calculate and manage risks where appropriate.
• An empathetic selling approach understanding the customer's point of view.
• Commercial awareness/business acumen - keeps abreast of the market.
• Able to think about complex issues from a different perspective/bring fresh insight.
• High level negotiation skills.

In return for your commitment, we can offer you:

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• Excellent package with solid basic, strong bonus and company benefits including a competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
• Flexible retirement plan.
• Wellbeing schemes to support your physical, emotional and financial health.
• Company car / car allowance (role-specific), cycle to work scheme.
• Career development and life-long learning opportunities.
• Opportunity to join a global company.

Life at Ricoh: Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. We are an equal opportunities employer and strive for inclusion and diversity.