Account Manager - Public Sector in Southampton

Change your job, change your workplace, change your future. We are actively building diverse teams and welcome applications from everyone.

Located: Field based - Hampshire

Package: Competitive salary, commission, car allowance plus additional company benefits.

About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

What you will be doing:

• Be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors.
• Be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met.
• Provide strategic insight regarding the customer’s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer’s business and solve their problems/meet their challenges.
• Proactively understand/diagnose customers' underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges across our core business, ITS, RGS and Outsourcing.
• Increase our brand and credibility as a Digital Services Business being recognised as a unique trusted partner within the industry.
• Reduce the complexity and risk for customers by helping them to make purchasing decisions that fit their longer-term strategy.
• Drive sales, margins and deliver customer value in any economic environment.
• Protect premium pricing through well-designed solutions sale.
• Proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities.
• Determine the right metrics to measure success and identify return on investment to demonstrate how Ricoh has added value to the customer's business.
• Ensure the maintenance of sales data aligned to assigned accounts, updating all relevant sales systems with accurate information.
• Utilise social media to promote the Ricoh brand, providing insight, gaining broader high-level contacts and networks to nurture future relationships.

You will ideally have:

• Significant experience in a relevant, B2B, Public Sector sales environment.
• Demonstrable track record of clean sales and managing the end-to-end sales process.
• Knowledge to articulate Ricoh’s key Value Propositions at C suite level.
• Ability to accurately identify and engage with multiple key stakeholders.
• Effective questioning and active listening skills.
• Excellent presentation skills.
• Ability to inspire trust and confidence and create a positive impression.
• Resilience and tenacity with the ability to calculate and manage risks.
• Empathetic selling approach understanding the customer’s point of view.
• Understanding of the customer’s business/vertical – economic drivers/customer’s value drivers.
• Commercial awareness/business acumen.
• Ability to share views, even when they’re different and potentially controversial.
• Ability to think about complex issues from a different perspective.
• High level negotiation skills.

In return for your commitment, we can offer you:

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• Excellent package with solid basic, strong bonus and company benefits including a competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
• Flexible retirement plan.
• Wellbeing schemes to support your physical, emotional and financial health.
• Company car / car allowance (role-specific), cycle to work scheme.
• Career development and life-long learning opportunities.
• Opportunity to join a global company.

Life at Ricoh:

Ricoh’s Core Values encourage us to constantly improve and contribute to the wellbeing of all stakeholders. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture. Our approach to sustainability touches every part of our organisation. By working with Ricoh, you choose to work for a company that cares about its impact on the planet.

We are an equal opportunities employer and are open to discussing adjustments to the recruitment process if needed. Striving for inclusion and diversity isn’t just the right thing to do; it makes us more innovative and helps us better understand the needs of our customers.