Regional Production Print Tech & Customer Support Lead

Regional Production Print Tech & Customer Support Lead

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Ricoh UK

At a Glance

  • Tasks: Provide technical service, installation, and maintenance of Ricoh equipment to ensure customer satisfaction.
  • Company: Join Ricoh UK, a leader in graphic communications and innovative technology.
  • Benefits: Enjoy competitive pay, career development opportunities, and a supportive team environment.
  • Other info: Be part of a dynamic team focused on continuous learning and knowledge sharing.
  • Why this job: Make a difference by helping customers with cutting-edge technology and enhancing their experience.
  • Qualifications: Technical expertise in field service and strong problem-solving skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

Ricoh UK is seeking a capable Field Service Engineer to provide technical service to customers, including installation, maintenance and repair of Ricoh equipment, ensuring service levels are met and customers are satisfied.

You will advise on Ricoh Graphic Communications products, support field technicians remotely, manage escalations, and contribute to knowledge sharing and continuous learning within the Field Service team.

Regional Production Print Tech & Customer Support Lead employer: Ricoh UK

Ricoh UK is an excellent employer that values its finance professionals by providing a dynamic work environment where strategic thinking and collaboration thrive. With a strong emphasis on employee development, flexible working arrangements, and comprehensive well-being resources, you will find ample opportunities to grow your career while making a meaningful impact across commercial divisions. Join us in a culture that recognises and rewards your contributions, ensuring you feel valued and engaged in your role.

Ricoh UK

Contact Details:

Ricoh UK Recruitment Team

We think you need these skills to ace Regional Production Print Tech & Customer Support Lead

Technical Service
Installation
Maintenance
Repair
Customer Satisfaction
Product Knowledge
Remote Support