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- Tasks: Coordinate project deliveries and maintain customer satisfaction through effective communication and planning.
- Company: Ricoh is a global tech leader transforming communications with innovative digital solutions.
- Benefits: Enjoy flexible hybrid working, competitive salary, wellness schemes, and career development opportunities.
- Why this job: Join a diverse team focused on sustainability and making a positive impact in the workplace.
- Qualifications: Basic project management skills, good communication, attention to detail, and customer service experience required.
- Other info: Ricoh values inclusion and offers employee-led affinity groups for diverse identities.
The predicted salary is between 28000 - 42000 £ per year.
Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options)
Package: Competitive salary, benefits, pension
About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
What you will be doing:
- To coordinate the delivery of Company orders to meet customer demand and maintain customer satisfaction by meeting customer agreed delivery dates.
- To be responsible for using up to date project plans throughout SCM to ensure accurate procurement of equipment is made, in line with customer expectation and to ensure adherence to all Supply Chain processes and guidelines.
- To administer a synchronized reverse logistics programme with project deployments ensuring costs are minimized, and customer satisfaction is maintained.
- To help manage the relationships and communications to the SCM Management Team ensuring that all stakeholders are informed and knowledgeable of all major customer deployment programmes to facilitate delivery execution.
- Tracking/Reporting of all activities to ensure that the associated revenue is realized in line with the Ricoh Policy & Procedure and as per agreed Project Budget.
- Provide reports/information on project costs to enable the effective management of project delivery as per agreed budget working closely with the associated Project Manager from Ricoh PMO.
You will ideally have:
- Basic project management skills and business-related experience
- Good communication skills including verbal and written
- Excellent attention to detail
- Process driven, with an analytical/logical approach to business tasks and needs.
- Supply Chain Management knowledge
- Good customer service skills
- Good time management skills and a proven ability to plan work around multiple projects and moving time-scales.
- Confident with speaking to external customers
- PC Literate with good Excel skills
- Negotiation skills with end users, service providers and internal customers would be an advantage
- Good presentation skills to Management level supported by good Power Point and Word skills.
In return for your commitment, we can offer you:
- Flexible and hybrid working in line with role requirements
- An inclusive workplace
- Excellent package with solid basic, strong bonus and company benefits including:
- A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
- Flexible retirement plan
- Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
- Company car / car allowance (role-specific), cycle to work scheme
- Career development and life-long learning opportunities
Life at Ricoh: Ricoh's Core Values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.
We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
Project Coordinator - 12 month FTC employer: Ricoh UK
Contact Detail:
Ricoh UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator - 12 month FTC
✨Tip Number 1
Familiarise yourself with Ricoh's core values and sustainability initiatives. During your interactions, whether in interviews or networking, mention how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their mission.
✨Tip Number 2
Brush up on your project management skills, especially in supply chain management. Consider discussing any relevant experiences where you successfully coordinated projects or managed logistics, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with current or former employees of Ricoh, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying or interviewing.
✨Tip Number 4
Prepare to discuss your communication skills in detail. Since the role involves liaising with various stakeholders, think of specific examples where your effective communication led to successful project outcomes. This will highlight your suitability for the position.
We think you need these skills to ace Project Coordinator - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management skills and experience. Use keywords from the job description, such as 'Supply Chain Management' and 'customer service skills', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Project Coordinator position at Ricoh. Mention specific aspects of the company that resonate with you, such as their commitment to sustainability and innovation.
Showcase Communication Skills: Since good communication is essential for this role, provide examples in your application of how you've effectively communicated with stakeholders in previous projects. Highlight any experience with presentations or reports.
Highlight Attention to Detail: Ricoh values attention to detail. Include examples in your application where your meticulousness led to successful project outcomes. This could be through accurate reporting or managing project timelines effectively.
How to prepare for a job interview at Ricoh UK
✨Showcase Your Project Management Skills
Make sure to highlight any relevant project management experience you have. Be prepared to discuss specific projects you've coordinated, the challenges you faced, and how you overcame them. This will demonstrate your ability to manage multiple tasks effectively.
✨Communicate Clearly and Confidently
Since good communication skills are essential for this role, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate your points, and don't hesitate to ask clarifying questions if needed during the interview.
✨Demonstrate Attention to Detail
Ricoh values attention to detail, so be ready to provide examples of how you've ensured accuracy in your previous roles. You might want to mention specific tools or processes you used to maintain high standards in your work.
✨Prepare for Questions on Supply Chain Management
Brush up on your knowledge of supply chain processes, as this is a key aspect of the role. Be prepared to discuss how you would handle logistics and procurement challenges, and think about how you can contribute to improving these processes at Ricoh.
