At a Glance
- Tasks: Process settlement requests and provide top-notch customer support.
- Company: Join Ricoh, a leader in innovation and inclusivity.
- Benefits: Enjoy a competitive salary and industry-leading perks.
- Other info: Collaborative team environment with opportunities for growth.
- Why this job: Make a real impact while developing your administrative skills.
- Qualifications: Experience in admin roles and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Northampton, United Kingdom – Settlements & Terminations team.
You will play a key role in ensuring settlement requests and related processes are completed accurately, efficiently, and in line with company policies and legal requirements. A strong focus on meeting service level agreements (SLAs) and delivering excellent customer service is essential.
Responsibilities- Processing all settlement requests accurately and within agreed SLAs, ensuring compliance with company policy and regulatory requirements
- Handling incoming queries from both internal and external customers, providing timely and professional support
- Managing correspondence effectively, maintaining organised records and responding within agreed timeframes
- Developing a strong understanding of lease agreements (service and rental) and identifying opportunities for process improvement
- Working collaboratively within the Settlements team to deliver a consistently high level of customer service
- Proven experience in an administrative role
- Strong organisational skills with the ability to prioritise workload and meet deadlines
- Excellent communication skills, both written and verbal
- Confident working both independently and as part of a team
- Good analytical skills and attention to detail
- Strong IT skills, including Microsoft Word and Excel, with any experience of Oracle or Siebel an advantage
- Ability to interpret data and present information clearly
- A proactive, positive "can-do" attitude with a focus on continuous improvement
- Competitive salary package
- Industry leading benefits
We are an equal opportunities employer. At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Administrator – Settlements & Terminations in Northampton employer: Ricoh UK
At Ricoh, we pride ourselves on being an excellent employer, offering a competitive salary package and industry-leading benefits that support our employees' well-being and professional growth. Our collaborative work culture fosters innovation and encourages continuous improvement, making Northampton an ideal location for those looking to thrive in a dynamic environment while delivering exceptional customer service within the Settlements & Terminations team.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator – Settlements & Terminations in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the Settlements & Terminations field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio of your past work, including examples of how you've managed correspondence and records effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrator – Settlements & Terminations in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your administrative experience and any relevant skills that match the job description, like your organisational skills and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Settlements & Terminations team. Mention your customer service experience and how you can contribute to meeting SLAs.
Show Off Your IT Skills:Since strong IT skills are essential, don’t forget to mention your proficiency in Microsoft Word and Excel. If you have experience with Oracle or Siebel, make sure to highlight that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ricoh UK
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Administrator role in Settlements & Terminations. Brush up on your knowledge of lease agreements and the importance of compliance with company policies and legal requirements. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Organisational Skills
During the interview, be prepared to discuss how you prioritise your workload and manage deadlines. Share specific examples from your past experience where you've successfully handled multiple tasks or improved processes. This will demonstrate your strong organisational skills, which are crucial for this role.
✨Communicate Clearly
Excellent communication is key in this role, so practice articulating your thoughts clearly and concisely. Whether it's answering questions or discussing your previous experiences, make sure you convey your ideas effectively. Remember, it’s not just what you say, but how you say it that counts!
✨Embrace a Can-Do Attitude
Ricoh values a proactive and positive mindset, so be sure to showcase your 'can-do' attitude during the interview. Talk about times when you've tackled challenges head-on or suggested improvements in your previous roles. This will highlight your commitment to continuous improvement and align with the company's values.
