Ricoh is seeking desk-side IT support professionals to provide contracted IT support to end users, ensuring access to resources, configuration, software installations, intranet and internet access, and hardware break-fix. You will handle incidents, service requests and 3rd-party tickets to maintain business operations.
The role emphasizes proper escalation, major incident response, and opportunities to improve efficiency by shifting left within the Service Desk.
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End-User IT Support Specialist (Desk-Side Expert) in London employer: Ricoh UK
Ricoh UK is an excellent employer that values its finance professionals by providing a dynamic work environment where strategic thinking and collaboration thrive. With a strong emphasis on employee development, flexible working arrangements, and comprehensive well-being resources, you will find ample opportunities to grow your career while making a meaningful impact across commercial divisions. Join us in a culture that recognises and rewards your contributions, ensuring you feel valued and engaged in your role.
