Solutions Consultant (Microsoft M365) in Lincoln

A global leader in digital services, recognised for innovation, sustainability and a people‑first culture. We are featured in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People Transform When They Love What They Do. This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing:

• Engaging directly with customers to understand business requirements and translate these into technical solutions.
• Designing both high‑level (HLD) and low‑level (LLD) architectures.
• Take ownership of end‑to‑end solutions, from initial design through to delivery and handover.
• Lead the design, delivery of complex and hybrid solutions across the M365 stack.
• Act as a trusted advisor and subject‑matter expert.
• Collaborate with other consultants and contribute to the wider consultancy practice.

You will ideally have Experience:

• 2+ years of experience delivering customer‑facing IT consultancy projects.
• M365 Expertise: Proven delivery and strong hands‑on experience with Microsoft 365 core services (Exchange Online, SharePoint, Teams, OneDrive, Defender, Purview).
• Identity & Security: Solid understanding of core identity, security, and access management (Microsoft Entra ID, MFA, Conditional Access).
• Infrastructure & Networking: Proven delivery and strong hands‑on experience of AD DS, PKI, DNS, and DHCP.
• Migrations: Hands‑on experience with tenant‑to‑tenant or on‑premises to cloud migrations.
• Soft Skills: Excellent communication and presentation skills, with the ability to work independently and as part of a collaborative team.
• Mobility & Clearance: Must hold a valid UK driving licence (willingness to travel in the UK) and either hold active SC Clearance or be eligible and willing to undergo the vetting process.

Desirable Skills & Certification:

• Advanced knowledge of M365 Stack – Microsoft Entra, Microsoft Teams, Exchange Online, Microsoft Intune, Endpoint Manager, Microsoft Purview and Defender.
• Advanced knowledge of PowerShell or automation experience.
• Advanced knowledge of On‑Premise Core Services (AD DS, PKI, DNS, and DHCP).
• A solid working knowledge of foundational Azure services.
• Relevant Microsoft qualifications or accreditations (MS‑102, MD‑102) and willingness to gain additional certificates.

You’ll be part of a collaborative consultancy practice that promotes a strong learning culture, provides certification and development support, and offers the chance to work across M365, Azure, security, Networking and Datacenter while continually developing and progressing your skill set.

Benefits:

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

• Love to Connect: You become part of a global community built on openness, inclusion and genuine collaboration.
• Love to Grow: Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you’ll be supported to stretch your skills, explore new directions and stay future‑ready in a changing world.
• Love to Give Back: Purpose is part of how we work. You’ll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
• Love to Succeed: Success at Ricoh is something we pursue together. You’ll benefit from fair rewards, flexible working, wellbeing resources and real recognition, including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other’s achievements.

Equal opportunities employer: We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.