Account Manager - Public Sector in Leeds

Location: Field Based - West Yorkshire & Lincolnshire

Compensation: Competitive salary, commission, car allowance plus additional company benefits.

Responsibilities

• Act as a Ricoh ambassador, exceeding performance expectations and productivity levels, leading by example, displaying values positively, sharing successes, and mentoring potential Account Directors.
• Achieve and drive forward assigned sales targets to ensure overall divisional budget requirements are met.
• Provide strategic insight regarding the customer’s business/vertical and help customers think differently, bringing new ideas and innovative ways to solve their challenges.
• Use a consultative selling approach to understand and diagnose customers’ underlying problems or challenges, identifying new, sustainable, customised solutions across core business, ITS, RGS and Outsourcing.
• Enhance brand credibility as a Digital Services Business, recognised as a trusted partner within the industry.
• Reduce complexity and risk for customers by facilitating purchasing decisions that align with long‑term strategy.
• Drive sales, margins and deliver customer value in any economic environment.
• Protect premium pricing through well‑designed solutions sales.
• Identify key stakeholders and personas strategically, using account plans to drive future sales opportunities.
• Determine metrics to measure success and identify ROI, demonstrating added value to customers’ businesses.
• Maintain accurate sales data in assigned accounts and update relevant sales systems.
• Utilise social media to promote the Ricoh brand, gain high‑level contacts and nurture future relationships.

Qualifications

• Significant experience in B2B, Public Sector and Key Account sales.
• Demonstrable track record of clean sales and end‑to‑end sales process management.
• Knowledge of Ricoh’s key Value Propositions (OP, OS, RGS and AS/BPS) at C‑suite level.
• Ability to identify and engage multiple key stakeholders accurately.
• Effective questioning and active listening skills.
• Excellent presentation skills and ability to articulate.
• Inspires trust and confidence, creating a positive impression with gravitas.
• Resilient and tenacious, capable of calculating and managing risks.
• Empathetic selling approach, understanding customers’ point of view.
• Understanding of customers’ business/vertical drivers and economic value drivers.
• Commercial awareness and business acumen, keeping abreast of the market.
• Not afraid to share views, even when they differ or are controversial.
• Ability to think from different perspectives, bringing fresh insight.
• Strong two‑way communication skills, able to initiate and control high‑level debate.
• Evidence of high‑level negotiation skills.

Benefits

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• A competitive holiday entitlement, two days special leave per annum for volunteering, and an additional holiday purchase scheme.
• Flexible retirement plan.
• Well‑being schemes supporting physical, emotional and financial health—including Employee Assistance Programme, financial protection, life cover, will writing, medical protection, gym, travel and retail discounts, and more.
• Company car / car allowance (role‑specific), cycle to work scheme.
• Career development and lifelong learning opportunities.
• Opportunity to join a global company.

Equal Opportunity

We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.