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For Companies At a Glance
- Tasks: Manage global customer contracts and ensure accurate billing in a fast-paced environment.
- Company: Join Ricoh UK, a leading global company focused on innovation and career development.
- Benefits: Enjoy a competitive salary, industry-leading benefits, and a hybrid working model.
- Why this job: Be part of a dynamic team supporting major global customers while enhancing your skills.
- Qualifications: Experience in billing or contract administration, strong organisational skills, and proficiency in Excel required.
- Other info: Ricoh values diversity and offers equal opportunities for all applicants.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Ricoh UK is seeking a Global Contracts and Billing Specialist to join our team in Northampton on a hybrid working model. This role offers the opportunity to work across 20 Ricoh Operating Companies in EMEA, supporting some of our largest global customers with accurate, consistent, and timely billing and contract administration.
What you will be doing
- Managing and administering global customer contracts to ensure correct and consistent billing
- Coordinating closely with local Operating Companies (OpCos) and Ricoh Shared Services to ensure invoices are accurate and delivered on time
- Working with the Global Services central team to align billing processes with service delivery standards
- Acting as a central point of contact for internal teams and external customers, resolving billing and contract queries efficiently
- Promoting the use of standard billing practices and minimising bespoke, manual processes
- Supporting continuous improvement initiatives and identifying areas to optimise processes and increase accuracy
- Providing dedicated billing support for strategic, high-value accounts in a high-volume, deadline-driven environment
- Assisting with ongoing projects and supporting the team leader in achieving departmental KPIs and service targets
You will ideally have
- Experience in billing, contract administration, or customer finance roles
- Strong organisational and prioritisation skills, with excellent attention to detail
- Proficient in Microsoft Excel and other MS Office tools
- Excellent communication skills in English (written and verbal)
- Proven ability to handle customer queries and complaints professionally
- Ability to work collaboratively across multiple departments and international teams
- Comfortable working under pressure in a fast-paced environment with tight deadlines
- Previous experience working within a shared service or multinational organisation
- Proficiency in additional European languages (French, German, or Spanish), desirable
- Familiarity with ERP or contract management systems and automated billing tools
In return for your commitment
- A competitive salary package
- Industry leading benefits
About Ricoh and equal opportunity
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
We are an equal opportunities employer. At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Ricoh have removed the disclosure of convictions box from their application process (ban the box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Legal
- Industries: IT Services and IT Consulting
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Global Contracts and Billing Specialist employer: Ricoh UK
Contact Detail:
Ricoh UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Contracts and Billing Specialist
✨Tip Number 1
Familiarise yourself with Ricoh's global operations and their billing processes. Understanding how they manage contracts across different countries will give you an edge in interviews, as you'll be able to speak knowledgeably about their systems and practices.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data analysis and reporting. Since the role requires proficiency in Microsoft Excel, showcasing your ability to handle complex spreadsheets can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with customer finance roles or contract administration. Be ready to provide examples of how you've resolved billing issues or improved processes in previous positions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
If you speak any additional European languages, make sure to highlight this during your application process. Ricoh values multilingual candidates, and being able to communicate in another language could be a significant advantage in this global role.
We think you need these skills to ace Global Contracts and Billing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing, contract administration, or customer finance roles. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Global Contracts and Billing Specialist role. Emphasise your ability to manage contracts, resolve queries, and work collaboratively across teams.
Highlight Relevant Skills: In your application, showcase your proficiency in Microsoft Excel and any experience with ERP or contract management systems. Mention any additional European languages you speak, as this is desirable for the role.
Showcase Your Communication Skills: Since excellent communication skills are essential for this position, provide examples of how you've effectively handled customer queries and complaints in previous roles. This will demonstrate your ability to maintain professionalism under pressure.
How to prepare for a job interview at Ricoh UK
✨Showcase Your Attention to Detail
As a Global Contracts and Billing Specialist, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness led to successful outcomes, especially in billing or contract administration.
✨Demonstrate Your Organisational Skills
This role requires strong organisational and prioritisation skills. During the interview, share how you manage multiple tasks and deadlines effectively, perhaps by using tools or methods that help you stay organised.
✨Highlight Your Communication Abilities
Excellent communication skills are essential for this position. Prepare to explain how you've successfully resolved customer queries or complaints in the past, showcasing your ability to communicate clearly and professionally.
✨Familiarise Yourself with Relevant Tools
Proficiency in Microsoft Excel and familiarity with ERP or contract management systems will be beneficial. Brush up on these tools before the interview and be ready to discuss how you've used them in previous roles.