Data analyst (Performance Manager) - SCM
Data analyst (Performance Manager) - SCM

Data analyst (Performance Manager) - SCM

Full-Time 30000 - 42000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage operations performance and compliance while driving strategic improvements.
  • Company: Ricoh is a global tech leader transforming communications through innovative digital services.
  • Benefits: Enjoy flexible hybrid working, competitive salary, wellness schemes, and career development opportunities.
  • Why this job: Join a diverse team focused on sustainability and making work smarter and more creative.
  • Qualifications: Strong analytical skills, operational experience, and advanced Excel proficiency are essential.
  • Other info: Ricoh values inclusion and offers employee-led affinity groups for diverse identities.

The predicted salary is between 30000 - 42000 Β£ per year.

We are actively building diverse teams and welcome applications from everyone.

Role: Operations Performance Manager - SCM

Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options)

Package: Competitive salary, pension, benefits

About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

What you will be doing:

  • To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance.
  • Driving operational decision making and performances via specialist SME knowledge of a dedicated area within Operations.
  • To ensure Operations performance measurements are interrogated and reported within agreed timescales.
  • Through strategic planning continually develop standard daily and monthly reporting for Operations combining report production with improving the customer experience.
  • To propose and implement operational and strategic improvements to enhance customer satisfaction, internal cost control and Management Information.
  • To undertake relevant benchmarking with both European subsidiaries and external organisations in order to establish Operational best practice.
  • To provide the input for KPI reporting highlighting areas for improvement and with recommendations for corrective actions.
  • To propose, monitor and influence the Operations budget to meet the UK Company financial objectives.
  • To communicate the effect of SHARE processes and or system changes which impact or influence the Operations division.
  • Transformational Project involvement and leadership to optimise Operational performances.
  • Develop effective processes for the future operating model, including paperwork flow and contained data, standard reporting, automation of processing and the reduction of manual involvement, to improve efficiency, reduce costs and improve cash flow.
  • Provide area specific subject matter expertise to channel and drive business priorities through the Operations division to successful delivery of overall business goals.
  • Ability to build influential and insightful relationships with internal and external stakeholders that drive positive business activity focused on ensuring compliance, operational excellence and customer satisfaction.

You will ideally have:

  • Excellent knowledge and experience within an operational environment from order to cash.
  • Strong analytical and numeracy skills.
  • Excellent knowledge of data and its significance to business operations; good understanding of data and experience of understanding process flows and generating recommendations.
  • Experience of working in a Supply Chain Environment.
  • Good time management, organisational & delegation skills.
  • Advanced PC skills – will require exceptional Excel skills to manage key reporting requirements.
  • Strong communication and presentation skills to all levels.
  • Ability to establish and nurture relationships of trust with key business stakeholders.
  • Customer focused – understanding of customer requirements.
  • Able to operate across multiple processes and departments.
  • Able to manage bespoke Excel reporting and/or tools based on source data from SHARE including full version control & checking and based on user input.
  • Self-starting problem solver.
  • Excellent ambassador of change.
  • Financial & Commercial awareness.
  • Strong negotiation skills.

In return for your commitment, you can expect:

  • Flexible and hybrid working in line with role requirements.
  • An inclusive workplace.
  • Excellent package with solid basic, strong bonus and company benefits including a competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
  • Flexible retirement plan.
  • Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
  • Company car / car allowance (role-specific), cycle to work scheme.
  • Career development and life-long learning opportunities.

Life at Ricoh: Ricoh’s Core Values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

Data analyst (Performance Manager) - SCM employer: Ricoh UK

At Ricoh UK, we pride ourselves on fostering a vibrant and inclusive work culture that champions flexibility and employee well-being. Our commitment to personal and professional growth is evident through our extensive career development opportunities and supportive environment, making us an excellent employer for those seeking meaningful and rewarding employment in Northamptonshire. With competitive benefits, a focus on sustainability, and a dedication to diversity, joining Ricoh means being part of a forward-thinking global company that values your unique contributions.
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Contact Detail:

Ricoh UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Data analyst (Performance Manager) - SCM

✨Tip Number 1

Familiarise yourself with Ricoh's core values and sustainability initiatives. Understanding their commitment to innovation and environmental responsibility can help you align your answers during interviews, showcasing how your personal values match the company's ethos.

✨Tip Number 2

Brush up on your Excel skills, as advanced proficiency is crucial for this role. Consider taking a short online course or practicing with real datasets to demonstrate your ability to manage key reporting requirements effectively.

✨Tip Number 3

Network with current or former employees of Ricoh, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

✨Tip Number 4

Prepare specific examples of how you've used data analysis to drive operational improvements in previous roles. Being able to discuss your past experiences in detail will demonstrate your capability and readiness for the responsibilities outlined in the job description.

We think you need these skills to ace Data analyst (Performance Manager) - SCM

Strong Analytical Skills
Numeracy Skills
Data Interpretation
Process Flow Understanding
Supply Chain Knowledge
Time Management
Organisational Skills
Advanced Excel Proficiency
Communication Skills
Presentation Skills
Stakeholder Relationship Management
Customer Focus
Problem-Solving Skills
Financial Awareness
Negotiation Skills
Project Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Data Analyst (Performance Manager) role. Focus on your analytical skills, experience in supply chain environments, and any specific projects that demonstrate your ability to drive operational improvements.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in data analysis and operations can contribute to Ricoh's goals. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.

Highlight Relevant Skills: Emphasise your advanced Excel skills and any other technical proficiencies that are crucial for the role. Discuss your experience with KPI reporting and operational governance, as these are key aspects of the position.

Showcase Your Problem-Solving Abilities: Provide examples in your application that demonstrate your problem-solving skills and ability to manage bespoke reporting tools. Highlight instances where you've successfully implemented strategic improvements or optimised processes in previous roles.

How to prepare for a job interview at Ricoh UK

✨Showcase Your Analytical Skills

As a Data Analyst, your ability to interpret and analyse data is crucial. Be prepared to discuss specific examples of how you've used data to drive decisions or improve processes in previous roles.

✨Understand the Supply Chain Environment

Since this role focuses on supply chain management, brush up on your knowledge of supply chain processes. Be ready to explain how your experience aligns with the operational aspects of the role.

✨Demonstrate Communication Skills

You'll need to communicate complex data insights to various stakeholders. Practice explaining technical concepts in simple terms, and be ready to showcase your presentation skills during the interview.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to demonstrate how you'd handle specific operational challenges or improve performance metrics.

Data analyst (Performance Manager) - SCM
Ricoh UK
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  • Data analyst (Performance Manager) - SCM

    Full-Time
    30000 - 42000 Β£ / year (est.)

    Application deadline: 2027-07-09

  • R

    Ricoh UK

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