At a Glance
- Tasks: Join us as a Trainee Field Service Technician, maintaining and repairing high-tech equipment.
- Company: Ricoh, a global leader in digital services with a people-first culture.
- Benefits: Enjoy flexible working, wellbeing resources, and opportunities for community involvement.
- Other info: Travel opportunities and a commitment to professional development await you!
- Why this job: Gain hands-on experience in engineering while making a real impact on customer service.
- Qualifications: GCSE English and Maths preferred; strong interest in engineering and technology required.
The predicted salary is between 18000 - 25000 £ per year.
About Ricoh
A global leader in digital services, recognised for innovation, sustainability and a people‑first culture.
We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.
What you will be doing
As a Trainee Field Service Technician, you will be part of the Customer Service division, delivering professional, efficient maintenance and repair services to customers.
You’ll work on a wide range of high‑tech equipment, ensuring it performs to the highest standards while gaining experience across electrical, mechanical, and IT systems.
- Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and electronic control systems.
- Embrace the core Ricoh value of Customer Centricity to ensure customers receive outstanding service.
- Work collaboratively with engineers, technicians, and key stakeholders to ensure seamless operational continuity.
- Drive self‑improvement and continuous professional development to keep up with changing demands and the expanding portfolio of products and services.
- You will ideally have
- GCSE English and Maths at Level 4/Grade C preferred.
- A strong interest in engineering and technology, with a desire to work in a technical setting.
- Valid UK driving licence – essential.
- Ability to communicate well.
- Willingness to work in varied environments and conditions.
- Demonstrates strong self‑motivation and initiative.
- Willing to travel for up to 2 weeks per month (first year only).
Benefits
At Ricoh you can expect flexible working, wellbeing resources, fair rewards and recognition programmes, and opportunities to volunteer, support sustainability initiatives and community programmes.
Equal Opportunities
We are an equal opportunities employer.
We welcome applications from people of all backgrounds, identities, and experiences.
Our hiring decisions are based on skills, experience and potential, and we are committed to a fair and inclusive recruitment process.
Ready to love what you do? Apply now and help us shape what comes next.
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Field Engineer Apprentice (Level 3 Mechatronics Maintenance Technician Apprenticeship) in Dartford employer: Ricoh UK
Ricoh UK is an excellent employer that values its finance professionals by providing a dynamic work environment where strategic thinking and collaboration thrive. With a strong emphasis on employee development, flexible working arrangements, and comprehensive well-being resources, you will find ample opportunities to grow your career while making a meaningful impact across commercial divisions. Join us in a culture that recognises and rewards your contributions, ensuring you feel valued and engaged in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer Apprentice (Level 3 Mechatronics Maintenance Technician Apprenticeship) in Dartford
✨Get Hands-On Experience
Look for opportunities to get hands-on with mechatronics outside the classroom. Join local maker spaces or robotics clubs where you can tinker with projects. This practical experience not only boosts your skills but also gives you exciting examples to talk about in interviews!
✨Show Up at Local Events
Keep an eye out for local tech fairs, robotics competitions, or engineering expos in your area. These events are fantastic for meeting industry professionals, learning about the latest trends, and even connecting with potential employers like Ricoh UK. Don't forget to bring your business cards!
✨Leverage Your School’s Resources
If you're enrolled in a college or university, tap into your career services. They often have partnerships with companies in the mechatronics field that offer apprenticeships. Go to their workshops or career fairs and make sure they know you’re interested in opportunities like those at Ricoh UK.
✨Tailor Your Approach
When applying for an apprenticeship, specifically at places like Ricoh UK, be sure to tailor your application to highlight relevant school projects or technical skills. Mention any software or tools you've used that are common in the mechatronics field, as well as your passion for innovation and collaboration!
We think you need these skills to ace Field Engineer Apprentice (Level 3 Mechatronics Maintenance Technician Apprenticeship) in Dartford
Some tips for your application 🫡
Showcase Your Technical Skills:In the mechatronics field, it's all about that blend of mechanical and electronic knowledge. Make sure your CV highlights any relevant coursework, projects, or experiences that demonstrate your abilities in robotics, electronics, or automation. And don’t forget to mention your hands-on skills with tools and technology!
Hands-On Projects Make a Difference:If you've worked on any DIY projects or participated in competitions like robotics contests, be sure to include these in your application! We love seeing real-world applications of your skills, so describe what you did and any specific contributions you made. If you’ve got photos or videos, consider including a link to a portfolio.
Express Your Passion for Learning:As you’re applying for an apprenticeship, it’s crucial to show your eagerness to learn and grow in the mechatronics field. Use your cover letter to explain why you want to pursue this path and what excites you about working with Ricoh UK. This will help us see that you’re not just looking for any job, but are genuinely interested in this opportunity!
Tailor Your Application for Us:Don't use a one-size-fits-all approach! Make sure each application is customised for Ricoh UK and the specific role of Field Engineer Apprentice (Level 3 Mechatronics Maintenance Technician Apprenticeship). Mention how the skills you're bringing to the table can benefit our projects, and don’t hesitate to sprinkle in some buzzwords that are relevant to the industry. It’ll help your application stand out!
How to prepare for a job interview at Ricoh UK
✨Brush Up on Your Technical Know-How
Since you're diving into the mechatronics field, make sure you’re comfortable discussing basic principles and functions of mechanics, electronics, and computer systems. Prepare to tackle some technical scenarios or problems that they might throw your way. This could be a hands-on demo or theoretical questions, so know your stuff!
✨Show Your Eagerness to Learn
As an apprentice, your willingness to learn is just as crucial as your existing knowledge. Be ready to share specific examples of how you’ve approached learning in the past, whether through projects, coursework, or even hobbies. This can help the interviewer see that you’re motivated and ready to grow within the company.
✨Demonstrate Your Problem-Solving Skills
Problem-solving is key in mechatronics! Prepare to walk the interviewer through your thought process on common engineering challenges. If you have past experiences where you tackled a tricky problem, like a project during school or a DIY task, bring that up to illustrate your approach.
✨Familiarise Yourself with Relevant Tools
Get to know the tools and software commonly used in the mechatronics field, like CAD software or programming languages relevant to automation. If you’ve dabbled in any related platforms, mention them. Showing that you have hands-on experience with these can give you a leg up and make you a more attractive candidate for the apprenticeship at Ricoh UK.
