Regional Sales Manager – RGC Sales in Birmingham

Change your job, change your workplace, change your future. We are actively building diverse teams and welcome applications from everyone.

Located: Field Based North

Package: Competitive salary, bonus, car allowance plus additional company benefits.

About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

What you will be doing:

• The RGC Sales Manager leads regional sales performance across Commercial Print, Inkjet, CS and CF, driving sustainable revenue growth, market expansion, and customer value while fostering a high-performance culture aligned with Ricoh’s annual budget achievement.
• To drive sustained revenue, annuity and profit growth by building a resilient, engaged and results-orientated sales team.
• To ensure rigorous CRM discipline and high-quality customer, account performance and penetration, provide accurate forecasting, clear visibility of future revenue, and reliable insights for informed decision-making leading to the achievement of the annual budget.
• Create a high performance, accountable and collaborative team culture through strong coaching, motivation and adherence to Ricoh values.
• Strengthen regional performance by maintaining transparent pipeline governance, early risk identification and strong conversion of qualified opportunities and business growth across allocated RGC territory.
• To motivate and drive performance within the sales team for consistent, value-led engagement with all customers across the region, ensuring Ricoh propositions are positioned effectively to maximise opportunity.
• To safeguard customer satisfaction and operational continuity by resolving employee and customer issues professionally, escalating risks where appropriate.
• Responsible for continuously uplifting team capability by developing product, solution and industry knowledge across Commercial Print, Inkjet and CF portfolios.
• Enable the team to deliver credible, insight-led customer conversations that enhance differentiation, build brand confidence and improve win rates.
• Lead the region in executing robust account planning and business development strategies to strengthen customer outcomes and drive sustainable growth across all Ricoh lines of business.
• Ensure opportunities are assessed for profitability, deliverability and ethical alignment, securing long-term value creation.
• Support the team in identifying, qualifying and securing new business opportunities using Ricoh’s tools, data and sales methodologies.
• Increase market share and portfolio penetration by driving disciplined pipeline creation and strategic expansion across Commercial Print, Inkjet and CF solutions.
• Management of direct reports, defining team and client KPIs – KRIs.
• Building commitment to maximise team performance by providing direction.
• Inspire team to achieve high standards of performance, leading by example, displaying integrity and professionalism at all times.

You will ideally have:

• Proven experience in sales management, preferably in a B2B or technology-led environment.
• Strong leadership and coaching skills, with a track record of developing high-performing teams.
• Knowledge of large and complex product and solution sales.
• Proven ability of balancing sales growth, revenue/GP generation and managing a high performing sales team.
• Excellent communication, relationship-building, and influencing skills.
• Analytical mindset with the ability to interpret sales data and drive performance improvements.
• Commercial acumen and understanding of customer-facing roles and sales cycles.
• Proficiency with CRM systems and sales analytics tools.
• Ability to work independently, prioritise effectively, and manage multiple projects.
• Willingness to travel regularly within the assigned region.

In return for your commitment:

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• Excellent package with solid basic, strong bonus and company benefits including:
• A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
• Flexible retirement plan.
• Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
• Company car / car allowance (role-specific), cycle to work scheme.
• Career development and life-long learning opportunities.
• Opportunity to join a global company.

Life at Ricoh: Ricoh’s Core Values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values. Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers. By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations.

We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.