At a Glance
- Tasks: Drive growth in software and digital services through strategic sales and customer relationships.
- Company: Join Ricoh Graphic Communications, a leader in innovative tech solutions.
- Benefits: Competitive salary, bonuses, free certifications, and professional development opportunities.
- Why this job: Make a real impact in a dynamic, international environment while advancing your career.
- Qualifications: Experience in sales or account management, ideally in software or technology.
- Other info: Strong emphasis on career development and mentoring for personal growth.
The predicted salary is between 60000 - 80000 £ per year.
Ricoh Graphic Communications (RGC) Europe is seeking a highly skilled Digital Services Sales Specialist to drive the growth of our Software and Professional Services portfolio within a designated European Operating Company. This is a strategic, customer-facing role that blends solution expertise, relationship building, and commercial leadership to deliver exceptional value for our customers and the business.
Working alongside Key Account Managers and wider Ricoh teams, you’ll identify, develop, and close opportunities that help customers transform their print and digital workflows. This position offers the chance to make a significant impact within a dynamic, international, and innovative environment.
What you will be doing:
- Develop and execute strategies to grow RGC Software and Professional Services revenues across your OpCo.
- Understand customer business challenges and translate them into tailored, high-value solutions.
- Build strong relationships with Key Account Managers to jointly identify and progress opportunities.
- Lead the full sales cycle—from discovery to closing—with both new and existing Ricoh customers.
- Deliver compelling sales and technical workshops, presentations, and demonstrations.
- Engage proactively with the market, cultivating senior-level relationships and staying tuned into trends and customer needs.
- Conduct regular pipeline reviews to ensure accurate forecasting and maintain a strong opportunity flow.
- Work collaboratively with internal and partner teams to align on market strategies and solution integration.
What We Are Looking For:
- Extensive experience in Sales or Account Management, ideally in software or technology environments.
- Strong expertise in software sales, with the ability to articulate and position complex solutions.
- Deep understanding of the commercial and production print market.
- Ability to influence and lead without direct authority in a matrixed, international organisation.
- Strong presence and confidence engaging at C-Suite level—both externally and internally.
- Highly organised, structured approach with strong time and project management skills.
- Fluent communication skills in English and the local language of your OpCo.
- Results-driven mindset with a clear focus on performance and customer satisfaction.
- Knowledge of competitor solutions is beneficial but not required.
In Return For Your Commitment, You Can Expect:
- Exposure to a head office environment with senior company stakeholders up to VP level.
- A competitive salary package with bonus.
- Industry leading benefits.
- Professional and technical skills relevant to financial and technological industries.
- Access to free certifications and Microsoft qualifications from a range of technical disciplines from coding languages (Python, Java and many more) to cloud computing techniques (AZ-900).
- Allocated on-the-job paid learning and development time to upskill yourself in any chosen discipline and improve your professional profile.
- Mentoring Programme.
- Additional skills (networking, interviewing, recruiting etc) learning sessions with practical application opportunities.
Ricoh is an exceptional place to work, with a strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
We Are An Equal Opportunities Employer:
At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Ricoh have removed the disclosure of convictions box from their application process, offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However, some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
Strategic Software & Digital Services Sales Lead employer: Ricoh Europe
Contact Detail:
Ricoh Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Software & Digital Services Sales Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You need to be able to articulate your value clearly and confidently. Role-play with friends or family, or even in front of a mirror. The more comfortable you are with your message, the better you'll perform in interviews.
✨Tip Number 3
Research the company inside out. Understand their products, services, and market position. This will not only help you tailor your conversations but also show your genuine interest in the role and the company during interviews.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note or message. It keeps you on their radar and shows your enthusiasm for the opportunity. Plus, it’s just good manners!
We think you need these skills to ace Strategic Software & Digital Services Sales Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in software sales and account management. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Relationship-Building Skills: Since this role involves a lot of relationship management, share examples of how you've successfully built and maintained relationships in previous roles. We love to see candidates who can connect with clients and colleagues alike!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ricoh Europe
✨Know Your Stuff
Make sure you understand Ricoh's Software and Professional Services portfolio inside out. Familiarise yourself with their solutions and how they can address customer challenges. This will help you articulate your value during the interview.
✨Build Relationships
Since this role involves a lot of relationship building, think about how you can demonstrate your ability to connect with others. Prepare examples of how you've successfully collaborated with teams or clients in the past, especially in a sales context.
✨Showcase Your Sales Cycle Mastery
Be ready to discuss your experience leading the full sales cycle. Prepare specific examples that highlight your skills in discovery, closing deals, and managing customer relationships. This will show that you can handle the responsibilities of the role.
✨Stay Current on Trends
Ricoh values proactive engagement with market trends. Research current developments in the digital services and print markets, and be prepared to discuss how these trends could impact potential customers. This shows you're not just reactive but also forward-thinking.