At a Glance
- Tasks: Lead the development of innovative leadership and performance programmes across EMEA.
- Company: Join Ricoh, a supportive and inclusive global community.
- Benefits: Flexible working, career growth opportunities, and meaningful community engagement.
- Other info: Diverse perspectives are valued; we welcome applicants from all backgrounds.
- Why this job: Shape high-performance cultures and make a real impact on leadership development.
- Qualifications: Master’s degree in relevant fields and coaching accreditation preferred.
The predicted salary is between 60000 - 80000 £ per year.
Key Responsibilities
- Leadership & Performance Development Strategy: Contribute to the EMEA-wide leader and manager development strategy. Shape and maintain capability frameworks that support a high-performance culture. Design and embed performance management solutions (in partnership with Reward), including SMART goal setting, continuous feedback, coaching, difficult conversations, and accountability. Ensure alignment with organisational values, culture, and HR priorities.
- Programme Design & Delivery: Lead the design, delivery, and continuous improvement of leadership, manager, and performance programmes. Deliver scalable, blended solutions (workshops, VILT, digital learning, toolkits). Bring innovation and external best practice to solution design. Develop practical tools to enhance feedback, performance, and development conversations. Embed coaching approaches to strengthen day-to-day leadership. Align with L&D frameworks, including ROI and reporting standards. Continuously evolve programmes in line with business needs.
- Building a High-Performance Culture: Drive consistent leadership and performance management standards across EMEA. Enable leaders to build psychologically safe, inclusive, and high-accountability teams. Establish and manage internal and external coaching networks. Use insights (e.g. 360 feedback, engagement, performance data) to shape interventions. Champion feedback-rich, coaching-led leadership practices.
- Stakeholder Leadership & Collaboration: Partner across L&D and build strong relationships with HRBPs, OD, and senior leaders. Act as a trusted advisor on leadership effectiveness and performance management. Collaborate with Leadership Senior Specialists to ensure portfolio alignment. Provide regular insights and updates to stakeholders (L&D LT, HRLT, EMEA Leadership Board). Operate as part of a highly collaborative team, sharing ownership, supporting peak demand, and ensuring continuity.
- Governance & Measurement: Ensure consistent implementation and quality of leadership solutions. Define and track adoption, behavioural change, and performance impact. Balance EMEA consistency with local flexibility (80% core / 20% local). Manage external partners where required.
Knowledge, Skills & Experience
- Significant experience in developing innovative and measurable leadership development and performance management solutions within complex, matrixed multinational environments.
- Expertise in leveraging HRIS, LXP/LMS platforms and Power BI to enable scalable leader and manager development, including the creation of blended learning journeys, program reporting, analytics and dashboards.
- Deep understanding of leadership theory, adult learning, European DEI standards and modern L&D methodologies, including behavioural change approaches.
- Expertise and experience in coaching, facilitation, 360 assessments, leadership diagnostics and team development.
- Proven ability to translate leadership strategy into practical, actionable development solutions with clear learning objectives, measurable outcomes and ROI measures.
- Strong stakeholder management and influencing skills.
- Ability to create consistent leadership approaches across diverse markets while effectively addressing local needs.
- Experience managing external partners and delivering programs across multiple geographies.
Qualifications
- Ideally successful candidates will hold a Master’s degree in Organisational Psychology, Learning & Development or Talent Management, or equivalent professional qualification.
- A strong grounding in adult learning, leadership development and organisational change.
- Coaching accreditation (ICF preferred).
- Psychometric tool expertise and accreditations advantageous.
- Business fluency in other European languages would be a distinct plus.
Business travel
The role may involve some business travel to meet with key stakeholders, facilitate program sessions and attend team meetings, in line with business needs.
Benefits
Work at Ricoh is meaningful, supportive and fulfilling, supported by four pillars:
- Love to Connect: a global community built on openness, inclusion and genuine collaboration.
- Love to Grow: access to learning pathways, mentoring and career opportunities across functions and countries.
- Love to Give Back: opportunities to make a difference through volunteering, sustainability initiatives and community programmes.
- Love to Succeed: fair rewards, flexible working, wellbeing resources and real recognition.
We are an equal opportunities employer. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Leader & Manager Development Lead in London employer: Ricoh Europe
At Ricoh, we pride ourselves on being an exceptional employer, offering a meaningful and supportive work environment that fosters growth and collaboration. Our commitment to employee development is evident through our comprehensive learning pathways and mentoring opportunities, while our inclusive culture encourages diverse perspectives and innovative thinking. With flexible working arrangements and a focus on wellbeing, we empower our team members to thrive both personally and professionally in a dynamic EMEA landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Leader & Manager Development Lead in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Ricoh Europe!
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We think you need these skills to ace Leader & Manager Development Lead in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ricoh Europe. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ricoh Europe and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ricoh Europe. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ricoh Europe's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ricoh Europe
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ricoh Europe.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Ricoh Europe will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Ricoh Europe and how you would contribute to adapting HR strategies.
