International Business Development Manager - Modern Workplace

Ricoh are currently looking for a driven, commercially minded Business Development Manager to join our international team and lead growth across our Modern Workplace portfolio. This role is perfect for someone with a strong background in selling Microsoft 365, Device as a Service, End User Compute (EUC), or Service Desk solutions, and who enjoys building deep, strategic relationships with OEM partners and major global customers. You’ll shape and execute sales strategies for some of the world’s most recognisable organisations, helping them modernise their digital workplace through device lifecycle services, managed service offerings, and cloud driven transformation.

What you will be doing:

• Internal Focus: Partner with Global Major Account teams (Global Account Directors, International Account Directors, Client Acquisition Directors, Field Sales KAMs) to drive aligned, multi-region sales strategies. Work closely with Marketing, Portfolio, and Service teams to provide insights on market needs and influence future roadmap enhancements. Contribute to account planning and co‑create solution roadmaps for global customers. Lead commercial reviews, solution scoping, and high‑level design activities to ensure proposals are scalable, competitive, and globally standardised. Own the pursuit cycle — from early-stage qualification through to contract close and seamless handover into transition and delivery. Ensure revenue delivery and performance against awarded contracts.
• External Focus: Sell a full range of Modern Workplace solutions, including M365 services, Service Desk, EUC, Managed Device Lifecycle Services, and Device as a Service. Monitor global market trends, workplace technology evolution, and competitive movements to position Ricoh as a modern workplace leader. Build and maintain strong executive relationships with key global OEM partners. Engage and influence C‑suite and Director‑level stakeholders, acting as a trusted advisor on digital transformation, cloud enablement, EUC strategy, and cybersecurity posture. Lead customer discovery sessions, workshops, and executive-level presentations showcasing innovation, business value, and measurable ROI. Build and articulate strong commercial value cases, including cost optimisation, compliance benefits, productivity gains, and service efficiencies.

You will ideally have:

• Strong knowledge of Modern Workplace solutions from experience in similar technology, SaaS/DaaS, or managed service roles.
• Proven success selling M365, EUC, Service Desk, or Device as a Service.
• Experience developing or managing deep relationships with global OEM partners (ideal: EUC hardware, endpoint solutions providers).
• A track record of meeting or exceeding sales targets with an ability to navigate complex, multi‑national enterprise customers.
• Strong communication, negotiation, and stakeholder management skills, with the ability to influence across internal and external teams.
• Experience working in global markets with an understanding of international compliance, cultural nuances, and matrix environments.
• Fluency in English both spoken and written is essential for this role with any additional language skills being highly advantageous.
• High levels of self‑motivation, resilience, and the ability to lead in ambiguous, fast‑moving environments without formal authority.

In return for your commitment, you can expect:

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

Ready to make that change? Apply now for a confidential conversation with our Recruitment Team. We are an equal opportunities employer. At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.

Ricoh have removed the disclosure of convictions box from their application process (ban the box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.