Marketing Lead

From £30,000 per annum depending on experience - plus tips

Permanent Contract 40hr week and based in Cornwall, between our offices in Padstow and St Eval with some flexibility for homeworking.

We’re looking for an ambitious Marketing & Design Lead to own the operational delivery and implementation of marketing campaigns across multiple channels. This is an exciting opportunity for someone that enjoys both graphic design and marketing, someone who thrives at both creativity and precision. You’ll bring strong artworking expertise, a deep understanding of brand consistency, and the ability to translate campaign ideas into beautifully executed assets across print, digital and in-restaurant touchpoints. With a sharp eye for detail and a passion for hospitality, you understand that every menu, email, landing page and piece of POS plays a role in shaping the guest experience.

As Marketing & Design Lead, you’ll take ownership of campaign rollout execution across CRM, website and marketing channels, ensuring work is delivered accurately, consistently and on time to deliver tangible results. You’ll be hands-on in Adobe Creative Suite, producing and adapting high-quality artwork across formats, preparing files for print, building and updating web pages via CMS, and supporting CRM production to ensure seamless deployment. At the same time, you’ll bring structure and organisation to campaign processes, maintaining asset libraries, coordinating timelines and protecting brand integrity. Working closely with the wider marketing and site teams, you’ll help ensure every visual and verbal expression of the brand is aligned, polished and commercially effective. This role is ideal for someone creative, detail-driven, organised and proactive.

Duties & Responsibilities

• Campaign Rollout Support
  • Support with campaign rollout delivery across CRM, website and marketing channels.
  • Coordinate internal deadlines and ensure campaign deliverables are tracked and completed.
  • Maintain campaign asset folders and organise creative files for efficient access and reuse.
  • Support campaign checklists and QA processes to ensure accuracy and consistency.
• Design & Artworking
  • Produce high-quality marketing artwork across print and digital channels including menus, POS, posters, signage, flyers, brand toolkits and campaign collateral.
  • Adapt and resize campaign assets for different formats and platforms (web, email, paid social, organic social, print).
  • Ensure all artwork is consistent with brand guidelines and delivered to spec for print and digital output.
  • Prepare files for print production (bleed, crop marks, correct formats, resolution and colour profiles).
• Website & CMS Updates
  • Complete minor website updates using CMS platforms, including uploading and updating content blocks.
  • Update menus, event pages and campaign pages.
  • Build and format landing pages using templates/modules.
  • Update hero banners and promotional tiles.
  • Ensure website content is correct, up to date and aligned to campaign messaging.
• CRM Production Support
  • Support CRM execution through building emails using templates.
  • Format copy and imagery for deployment.
  • Insert links and CTAs and complete QA checks (rendering, link testing, mobile responsiveness).
  • Assist with email deployment administration including scheduling support and campaign tagging.
• Copy Support & Content Formatting
  • Support the marketing team with copy formatting and production, ensuring tone of voice consistency.
  • Assist with proofreading across marketing assets (email, web, print, social captions).
  • Support campaign documentation including briefs, asset lists and site rollout instructions.
• Administration & Team Enablement
  • Provide operational support to the wider marketing team by managing tasks, timelines and workflow coordination.
  • Liaise with sites and operational teams to gather information for marketing rollouts (menus, event details, timings, offers).
  • Support the maintenance of brand toolkits, templates and asset libraries.
  • Assist with supplier coordination for print and production where needed.

Experience & Skills

• Strong working knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator).
• Strong artworking capability and excellent attention to detail.
• Experience preparing files for print and digital output.
• Confident working with CMS systems and formatting web pages.
• Strong organisational skills with the ability to manage multiple priorities.
• Good copywriting awareness and ability to proofread accurately.
• Comfortable working in a fast-paced commercial environment.
• Experience in hospitality, lifestyle or consumer brand environments preferred.

Experience: 2–4 years in design/artworking/marketing production role.

Requirements

• Extremely detail-oriented, reliable and process-driven.
• Strong time management and ability to deliver to deadlines.
• Positive, proactive mindset with willingness to support the team where needed.
• Flexible approach with a “can-do” attitude during busy trading periods.
• Strong communication skills and ability to work with multiple stakeholders.
• Passion for hospitality, food, customer experience and brand quality.

Benefits

• Staff discounts: You'll get discount in our restaurants, shops and online and discounted hotel stays and cookery courses.
• Brilliant tips: On top of your salary you'll earn tips, paid weekly into your bank.
• Holiday: You'll get 28 days paid holiday every year which increases after 2 years.
• Free meal for two: After one year with us, you'll get a complimentary 3 course meal for two people in one of our restaurants every year.
• Pension scheme: To help save for your future, you’ll be automatically enrolled in our pension scheme after your first 3 months.
• Employee Assistance Programme: Wellbeing and engagement platform offering support, counselling sessions and retail discounts online and on the high street.