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- Tasks: Lead and support a vibrant team in delivering exceptional guest experiences at Fistral.
- Company: Join Rick Stein Restaurants, an iconic coastal business with a laid-back vibe.
- Benefits: Competitive salary, career progression, and a supportive leadership team.
- Why this job: Be part of an exciting new chapter in a drinks-led beach-bar environment.
- Qualifications: Experience in hospitality management and a passion for guest service.
- Other info: Dynamic, inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Fistral is entering an exciting new era as we evolve into a more drinks-led, social, beach-bar inspired destination. To support this next phase, we’re reshaping our leadership team across both Kitchen and Front of House, and we’re looking for an experienced Assistant Manager to support the General Manager in delivering exceptional guest experiences and running a smooth, efficient operation. If you thrive in fast-paced, vibrant environments, enjoy coaching teams, and are passionate about hospitality, we’d love to hear from you.
As Assistant Manager, you will work closely with the General Manager to oversee day-to-day FOH operations, ensuring high standards of service, team performance, and commercial results. You will be a hands-on leader, supporting your team on the floor, developing talent, and helping deliver an exceptional guest experience. This is a practical, leadership-focused role requiring someone who can take ownership of operational delivery, lead by example, and act as a key point of contact for both staff and guests.
What You’ll Be Doing
- Support the General Manager in leading, coaching, and developing the FOH team
- Assist with daily operations including service flow, reservations, and staff scheduling
- Ensure service standards are consistently delivered in line with Fistral’s concept
- Monitor and manage labour, sales, and operational performance
- Maintain compliance with health & safety, licensing, and operational standards
- Assist in recruiting, training, and retaining FOH team members
- Act as a visible, hands-on leader on the floor during service
- Support the execution of events, promotions, and specials
- Foster a positive, inclusive, and engaged team culture
- Step in for the General Manager as required, maintaining high standards and smooth operations
What We’re Looking For
- Proven experience as an Assistant Manager, Supervisor, or Senior FOH Leader in a quality-led hospitality business
- Passion for hospitality, guest service, and creating memorable experiences
- Strong leadership, coaching, and team development skills
- Commercial awareness including understanding labour management and performance metrics
- Calm, organised, and confident under pressure
- Hands-on approach with the ability to lead by example
- Commitment to building inclusive, engaged, and high-performing teams
- Excited to support the growth and evolution of Fistral’s new concept
What You’ll Get
- Opportunity to work closely with a talented General Manager and leadership team
- Input into service standards, guest experience, and team development
- Strong support from senior leadership and career development opportunities
- Competitive salary plus progression pathway
- A chance to be part of an iconic coastal business entering an exciting new phase
- A collaborative, people-focused, quality-driven working environment
If you’re ready to support a people-focused, guest‑first operation and help deliver outstanding experiences, apply now and join Rick Stein Restaurants. Rick Stein Fistral is casual and laid‑back serving Rick’s famous fish & chips as well as Indian takeaway with dishes inspired by Rick’s travels. Perfectly positioned overlooking Fistral beach and bustling with hungry visitors.
Assistant Manager in Newquay employer: Rick Stein Fistral
Contact Detail:
Rick Stein Fistral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Newquay
✨Tip Number 1
Get to know the venue! Before your interview, pop by Fistral and soak up the atmosphere. Chat with staff and get a feel for the vibe. This will help you show genuine interest and give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully coached or developed a team. Be ready to share how you’ve handled challenges in fast-paced environments, as this is key for the Assistant Manager role.
✨Tip Number 3
Be prepared to discuss your commercial awareness. Brush up on how you’ve managed labour costs and improved sales in previous roles. This will demonstrate that you understand the business side of hospitality, which is crucial for supporting the General Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fistral team and being part of this exciting new chapter.
We think you need these skills to ace Assistant Manager in Newquay
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable guest experiences or led a team to success. We want to see that you're genuinely excited about being part of our vibrant beach-bar atmosphere.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role at Fistral. Highlight your relevant experience in leading teams and managing operations in fast-paced environments. This shows us that you understand what we're looking for and how you can contribute to our exciting new chapter.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications and enthusiasm for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Fistral and what we stand for!
How to prepare for a job interview at Rick Stein Fistral
✨Know the Fistral Vibe
Before your interview, get familiar with Fistral's new concept and its beach-bar inspired atmosphere. Understanding their vision will help you align your answers with what they’re looking for in an Assistant Manager.
✨Show Off Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in a fast-paced environment. Highlight your coaching techniques and how you’ve developed talent in previous roles to demonstrate your hands-on leadership style.
✨Master the Metrics
Brush up on your knowledge of labour management and performance metrics. Be prepared to discuss how you’ve monitored and improved operational performance in past positions, as this will show your commercial awareness.
✨Bring Your Passion for Hospitality
Let your enthusiasm for guest service shine through during the interview. Share stories that showcase your commitment to creating memorable experiences and fostering an inclusive team culture, which is key for Fistral’s new chapter.
