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- Tasks: Lead a vibrant team to create unforgettable guest experiences at our beach bar.
- Company: Join Rick Stein Restaurants, an iconic coastal business evolving into a drinks-led destination.
- Benefits: Competitive salary, career progression, and creative input in a supportive environment.
- Why this job: Shape the future of Fistral while enjoying a laid-back atmosphere by the beach.
- Qualifications: Experience in hospitality leadership and a passion for guest service.
- Other info: Be part of a dynamic team focused on quality and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
A New Chapter Fistral is entering an exciting new era as we evolve into a more drinks-led, social, beach-bar inspired destination. To support this next phase, we’re reshaping our leadership team across both Kitchen and Front of House, and we’re looking for an exceptional General Manager to lead the FOH operation and deliver outstanding guest experiences. If you thrive in fast-paced, vibrant environments, love creating memorable experiences, and are passionate about developing teams, we’d love to hear from you.
As General Manager, you will oversee the day-to-day running of the restaurant, ensuring service standards, team performance, and commercial targets are consistently achieved. You’ll be a visible, hands-on leader who inspires the FOH team, builds strong guest relationships, and works closely with the Head Chef to deliver a seamless, high-quality experience from drinks to dining. This role requires someone with excellent leadership skills, commercial awareness, and a genuine passion for hospitality who can drive operational excellence while fostering a positive and inclusive culture.
What You’ll Be Doing
- Lead, motivate, and develop the FOH team to deliver exceptional guest experiences
- Ensure smooth daily operations, including service, reservations, and team scheduling
- Work closely with the Head Chef to coordinate kitchen and FOH operations
- Drive sales, manage labour, and deliver on financial targets
- Maintain compliance with health & safety, licensing, and operational standards
- Recruit, train, and retain talented FOH team members
- Build strong guest relationships and respond effectively to feedback
- Implement systems and processes to enhance efficiency and consistency
- Support the execution of events, specials, and promotions
- Foster a positive, inclusive, and high-performing team culture
What We’re Looking For
- Proven experience as a General Manager, Restaurant Manager, or Senior FOH Leader in a quality-led hospitality business
- Passion for hospitality, guest service, and creating memorable experiences
- Strong leadership, coaching, and people-development skills
- Commercial acumen including understanding of P&L, labour management, and KPIs
- Calm, organised, and confident under pressure
- Hands-on leader who leads by example
- Commitment to building engaged, inclusive, and high-performing teams
- Excited by change and the opportunity to shape Fistral’s new chapter
What You’ll Get
- The opportunity to influence a growing and evolving brand
- Creative input into guest experience, drinks, events, and service standards
- Strong support from senior leadership and board directors
- Competitive salary plus career progression pathway
- Development opportunities within Rick Stein Restaurants
- A chance to be part of an iconic coastal business entering an exciting new phase
- A collaborative, people-focused, quality-driven working environment
If you’re ready to lead a people-focused, guest-first, and quality-driven operation, apply now and join Rick Stein Restaurants. Rick Stein Fistral is casual and laid-back serving Rick’s famous fish & chips as well as Indian takeaway with dishes inspired by Rick’s travels. Perfectly positioned overlooking Fistral beach and bustling with hungry visitors.
General Manager in Newquay employer: Rick Stein Careers
Contact Detail:
Rick Stein Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Newquay
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know about Fistral. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories of how you've created memorable experiences for guests and how you’ve led teams to success.
✨Tip Number 3
Be prepared to demonstrate your leadership skills. Think of examples where you've motivated a team or handled a challenging situation. This will show that you’re not just a manager but a hands-on leader who can inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the exciting new chapter at Fistral.
We think you need these skills to ace General Manager in Newquay
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you’re not just looking for a job, but that you genuinely care about making every visit special.
Highlight Your Leadership Skills: As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and developed teams in previous roles. We’re looking for someone who can inspire others, so don’t hold back on those success stories!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to highlight your key achievements and skills. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at Fistral.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our exciting new chapter at Fistral!
How to prepare for a job interview at Rick Stein Careers
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with A New Chapter Fistral's concept and offerings. Visit the venue if possible, check out their menu, and understand their vibe. This will help you speak confidently about how you can enhance the guest experience and align with their vision.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've motivated teams in the past, especially in fast-paced environments. Be ready to discuss specific strategies you’ve used to develop talent and foster a positive team culture.
✨Demonstrate Commercial Awareness
Brush up on your understanding of P&L, labour management, and KPIs. Be prepared to discuss how you’ve driven sales and managed costs in previous roles. This shows that you not only care about guest experiences but also about the business's bottom line.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as guest complaints or team conflicts. Think of scenarios where you turned a negative experience into a positive one. This will highlight your problem-solving skills and ability to maintain high service standards under pressure.
