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- Tasks: Lead and support the team in delivering exceptional guest experiences at a vibrant beach bar.
- Company: Join Rick Stein Restaurants, an iconic coastal business evolving into a drinks-led destination.
- Benefits: Competitive salary, career development opportunities, and a supportive leadership team.
- Why this job: Be part of an exciting new phase and create memorable experiences for guests.
- Qualifications: Experience in hospitality management and a passion for guest service.
- Other info: Dynamic, people-focused environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A New Chapter Fistral is entering an exciting new era as we evolve into a more drinks-led, social, beach-bar inspired destination.
To support this next phase, we’re reshaping our leadership team across both Kitchen and Front of House, and we’re looking for an experienced Assistant Manager to support the General Manager in delivering exceptional guest experiences and running a smooth, efficient operation. If you thrive in fast-paced, vibrant environments, enjoy coaching teams, and are passionate about hospitality, we’d love to hear from you.
As Assistant Manager, you will work closely with the General Manager to oversee day-to-day FOH operations, ensuring high standards of service, team performance, and commercial results. You will be a hands-on leader, supporting your team on the floor, developing talent, and helping deliver an exceptional guest experience. This is a practical, leadership-focused role requiring someone who can take ownership of operational delivery, lead by example, and act as a key point of contact for both staff and guests.
What You’ll Be Doing
- Support the General Manager in leading, coaching, and developing the FOH team
- Assist with daily operations including service flow, reservations, and staff scheduling
- Ensure service standards are consistently delivered in line with Fistral’s concept
- Monitor and manage labour, sales, and operational performance
- Maintain compliance with health & safety, licensing, and operational standards
- Assist in recruiting, training, and retaining FOH team members
- Act as a visible, hands-on leader on the floor during service
- Support the execution of events, promotions, and specials
- Foster a positive, inclusive, and engaged team culture
- Step in for the General Manager as required, maintaining high standards and smooth operations
What We’re Looking For
- Proven experience as an Assistant Manager, Supervisor, or Senior FOH Leader in a quality-led hospitality business
- Passion for hospitality, guest service, and creating memorable experiences
- Strong leadership, coaching, and team development skills
- Commercial awareness including understanding labour management and performance metrics
- Calm, organised, and confident under pressure
- Hands-on approach with the ability to lead by example
- Commitment to building inclusive, engaged, and high-performing teams
- Excited to support the growth and evolution of Fistral’s new concept
What You’ll Get
- Opportunity to work closely with a talented General Manager and leadership team
- Input into service standards, guest experience, and team development
- Strong support from senior leadership and career development opportunities
- Competitive salary plus progression pathway
- A chance to be part of an iconic coastal business entering an exciting new phase
- A collaborative, people-focused, quality-driven working environment
If you’re ready to support a people-focused, guest-first operation and help deliver outstanding experiences, apply now and join Rick Stein Restaurants. Rick Stein Fistral is casual and laid-back serving Rick’s famous fish & chips as well as Indian takeaway with dishes inspired by Rick’s travels. Perfectly positioned overlooking Fistral beach and bustling with hungry visitors.
Assistant Manager in Newquay employer: Rick Stein Careers
Contact Detail:
Rick Stein Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Newquay
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Fistral and its vibe. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. This will help you demonstrate your hands-on approach and coaching skills during the interview.
✨Tip Number 3
Be ready to discuss your passion for hospitality! Share what excites you about creating memorable guest experiences and how you can contribute to Fistral's new concept. Your enthusiasm can really set you apart!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Newquay
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable guest experiences or led a team to success. We want to see that you're genuinely excited about joining our vibrant beach-bar atmosphere.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as an Assistant Manager or in a similar role. Use keywords from the job description to show us you understand what we're looking for and how you fit into our vision at Fistral.
Be Yourself: We’re all about authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to leadership and team development, and how you plan to foster a positive culture at Fistral. We want to know the real you!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Rick Stein Careers
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Fistral's concept and offerings. Understand their menu, service style, and the vibe they aim to create. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you coached staff, improved service standards, or handled challenges under pressure. This will demonstrate your hands-on leadership style and ability to foster a positive team culture.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Prepare for scenarios like managing a busy service or resolving a guest complaint. Practising your responses will help you articulate your thought process and showcase your calmness under pressure.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share what excites you about creating memorable guest experiences and how you plan to contribute to Fistral's new direction. This passion can set you apart and align you with their vision for a vibrant beach-bar atmosphere.
