At a Glance
- Tasks: Be the first point of contact for our luxury health club members.
- Company: Join Third Space, a collection of luxury health clubs in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Great opportunities for personal growth and early management experience.
- Why this job: Kickstart your career in a vibrant environment while inspiring others to achieve their fitness goals.
- Qualifications: Bring passion, enthusiasm, and excellent customer service skills.
The predicted salary is between 30784 - 30784 € per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are now looking for our team of full-time permanent Member Concierge to join us at our club in Richmond, opening December 2024 (start date will be November). Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need…
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Member Concierge employer: Richmond
At Third Space, we pride ourselves on being more than just a workplace; we are a community of passionate individuals dedicated to creating exceptional fitness experiences for our members. Located in the vibrant area of Richmond, our luxury health club offers a supportive and dynamic work culture where personal growth is encouraged through ongoing development opportunities. With benefits like complimentary gym membership and a competitive salary, joining our Member Concierge team means becoming part of a lifestyle that inspires both you and our members to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Member Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Third Space's values and philosophy. Show us that you understand what makes our luxury health clubs unique and how you can contribute to that vibe.
✨Tip Number 2
Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for our members. Role-play scenarios with friends or family to demonstrate your calmness under pressure and your ability to handle demanding situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and what they love about working at Third Space. This insider knowledge can give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of our team. Don’t forget to highlight your passion and enthusiasm in your application!
We think you need these skills to ace Member Concierge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Member Concierge role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Third Space. Share specific examples of how you’ve provided outstanding customer service in the past and how you embody our values of motivation and teamwork.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Richmond club!
How to prepare for a job interview at Richmond
✨Show Your Passion
Make sure to express your enthusiasm for fitness and customer service during the interview. Talk about why you love being part of a team that motivates and inspires others, as this aligns perfectly with Third Space's philosophy.
✨Demonstrate Calmness Under Pressure
Prepare examples from your past experiences where you successfully handled challenging situations. This will show that you can remain composed and provide excellent service, even when things get hectic.
✨Highlight Your Communication Skills
Since you'll be the first point of contact for members, practice articulating your thoughts clearly. You might want to role-play common scenarios with a friend to ensure you're comfortable and confident in your communication style.
✨Emphasise Team Spirit
Third Space values teamwork, so share instances where you've collaborated effectively with others. Highlight how you contribute to a positive environment and support your colleagues, as this will resonate well with their culture.
