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- Tasks: Serve meals and drinks, ensuring a welcoming environment for residents.
- Company: Join Bupa, a leading health insurer focused on making health happen.
- Benefits: Earn ÂŁ12.90 per hour, enjoy paid breaks, and access healthcare support.
- Other info: Flexible shifts, free meals, and opportunities for career growth await you!
- Why this job: Make a real difference in residents' lives while working in a supportive team.
- Qualifications: Customer service experience is a plus; training provided for all skill levels.
The predicted salary is between 12 - 12 ÂŁ per hour.
Offering Bank contract – £12.90 per hour - Paid breaks.
Shift Patterns: 7.30am - 3.30pm, 10am - 6pm, 12pm - 8pm.
We make health happen. At Bupa, we offer essential support when it matters most. Richmond Villages Wood Norton provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives.
Responsibilities:
- Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalized attention, promotes social interaction, and contributes to overall well-being.
- Setting up tables in the restaurant and café.
- Serving in the restaurant and café at mealtimes.
- Preparing trays and providing room service to village residents who wish to stay in their rooms for meals.
- Serving drinks at the bar as required (only applicable to applicants over 18 years old).
- Ensuring that the restaurant and café are tidy and meet all high standards.
- Keeping the kitchen area clean and tidy at all times.
- You may also be asked to support other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village.
Qualifications:
You are a person who cares deeply for others and is driven to make a significant impact on people’s lives. With your background in customer service, and potentially some experience in catering or kitchen roles—though not essential as training is provided—you excel in communication. You thrive in a tight-knit team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in upholding a clean, orderly, safe, and sanitary environment.
Benefits:
- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of ÂŁ350.
- Free meal with every shift.
- 28 days holiday.
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest-free annual travel loan to enable the purchase of public transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan.
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Part time
Job Area: Care Home - Facilities & Home Support
Locations: Richmond Witney Village
Host - Bank in Witney employer: Richmond Villages
Contact Detail:
Richmond Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Bank in Witney
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bupa and Richmond Villages. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience can enhance the residents' lives at Richmond Villages. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Even if the role is casual, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Host - Bank in Witney
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in residents' lives, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Host role at Bupa. Highlight your customer service skills and any experience in catering or kitchen roles, even if it's just a little. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're a great fit for the team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Richmond Villages
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Host at Bupa. Familiarise yourself with the importance of providing personalised care and how your role contributes to residents' well-being. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Showcase Your Customer Service Skills
Since this role involves engaging with residents from diverse backgrounds, be prepared to share examples of your customer service experience. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to outstanding service.
✨Emphasise Teamwork
Bupa values a tight-knit team environment, so highlight your ability to work collaboratively. Share experiences where you successfully worked as part of a team, especially in high-pressure situations, to show that you can contribute positively to the workplace culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided for new Hosts or how Bupa supports its staff in maintaining a clean and safe environment. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.