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- Tasks: Manage reception duties and ensure seamless communication between patients and consultants.
- Company: Reputable healthcare provider in London focused on exceptional patient care.
- Benefits: Competitive salary, health benefits, and a commitment to your wellbeing.
- Why this job: Join a team dedicated to making a real difference in patient experiences.
- Qualifications: Strong interpersonal skills and experience in customer service roles.
- Other info: Opportunity to grow in a supportive and dynamic healthcare environment.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare provider in London is looking for a Patient Coordinator to manage reception responsibilities at Cromwell Hospital. You will liaise between patients and consultants, ensuring seamless service and care.
The ideal candidate should possess strong interpersonal skills and experience in customer-facing roles, with a focus on providing exceptional service.
This position offers a competitive salary and benefits package, reflecting our commitment to health and wellbeing.
Outpatients Receptionist & Patient Concierge employer: Richmond Villages
Contact Detail:
Richmond Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatients Receptionist & Patient Concierge
✨Tip Number 1
Make sure to research Cromwell Hospital and understand their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about patient wellbeing and exceptional service.
✨Tip Number 2
Practice your interpersonal skills! Role-play with a friend or family member to simulate the kind of customer interactions you might have as a Patient Coordinator. This will help you feel more confident and prepared when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. We recommend wearing smart, professional attire that reflects the seriousness of the role while still being comfortable enough for a busy reception environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Outpatients Receptionist & Patient Concierge
Some tips for your application 🫡
Show Off Your Interpersonal Skills: Since this role is all about liaising with patients and consultants, make sure to highlight your strong interpersonal skills in your application. Share examples of how you've provided exceptional service in previous customer-facing roles.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Patient Coordinator role. Mention your relevant experience and how it aligns with the responsibilities at Cromwell Hospital.
Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your enthusiasm for the role come across!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Richmond Villages
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Coordinator. Familiarise yourself with the specific tasks involved in managing reception duties and liaising with patients and consultants. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As this position requires strong interpersonal skills, prepare examples from your past experiences where you've successfully interacted with customers or clients. Think about situations where you provided exceptional service or resolved conflicts, as these stories will highlight your suitability for the role.
✨Research the Healthcare Provider
Take some time to learn about the healthcare provider and its values. Understanding their commitment to health and wellbeing will allow you to align your answers with their mission during the interview. It also shows that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. This not only demonstrates your interest but also helps you assess if the position is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
