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- Tasks: Welcome residents and ensure a fantastic dining experience in our restaurant.
- Company: Join Bupa, a caring health provider focused on making a difference.
- Benefits: Enjoy competitive pay, free meals, and access to health support 24/7.
- Why this job: Make a real impact in residents' lives while working in a supportive team.
- Qualifications: Customer service experience is a plus; training provided for all skill levels.
- Other info: Flexible part-time hours with opportunities for personal development and growth.
The predicted salary is between 12 - 16 ÂŁ per hour.
Location: Richmond Village, Bridge Meadow Way, NN4 5EB
Salary range: ÂŁ12.40 per hour & Excellent Benefits
Contract: Permanent 18hrs - 3x6hrs shifts
Shift Pattern: Part time hours - between 8:00 and 20:00, weekends on rota
We make health happen. Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.
From setting up for service to welcoming residents into our restaurant – we’re looking for a friendly Host to deliver an excellent dining experience. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access to LinkedIn's online learning platform.
Responsibilities
- Setting up tables in the restaurant and café
- Serving in the restaurant and café at mealtimes
- Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
- Serving drinks at the bar as required (only applicable to applicants over 18 years old)
- Ensuring that the restaurant and café are tidy and meet all high standards
- Keeping the kitchen area clean and tidy at all times
- You may also be asked to support other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village.
Qualifications / Skills
You’re someone that cares for others and wants to make a real difference to people’s lives. You have previous customer service experience and you might also have some experience in a catering role or kitchen role although this is not as essential, as training is provided. A great communicator, you’ll enjoy working in a close-knit team, with people from all walks of life. Always looking to deliver an excellent service to our residents, you’ll use your knowledge of maintaining a clean, tidy, safe and hygienic environment.
Benefits
- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of ÂŁ350
- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
- Free meal with every shift
- Holidays - 20 days + Bank Holidays
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest-free annual travel loan to enable the purchase of public transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- We offer a range of Bupa pension plans – Find out more on our career site
- Parental Leave - We have schemes for adoption, birth parents and co-parents - Find out more on our career site
- Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Part time
Job Area: Care Home - Facilities & Home Support
Locations: Richmond Northampton Village
Host in Northampton employer: Richmond Villages
Contact Detail:
Richmond Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bupa's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Host, you'll be interacting with residents daily. Think about examples from your past experiences where you've provided excellent customer service or made someone's day better.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and respect the environment you'll be working in.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you access to all the resources we offer, like training and development opportunities, which can really help you shine in your new role.
We think you need these skills to ace Host in Northampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about being a Host and how you can make a difference in our residents' lives.
Tailor Your Experience: Make sure to highlight any relevant customer service or catering experience you have. Even if it’s not directly related, we love to see how your skills can translate into providing excellent service in our restaurant and café.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A tidy application reflects the tidy environment we maintain at Richmond Villages!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Richmond Villages
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Host at Richmond Villages. Familiarise yourself with the dining experience they aim to provide and think about how your previous customer service experience can contribute to that.
✨Show Your Caring Nature
Bupa values individuals who genuinely care for others. Be prepared to share examples from your past where you've made a difference in someone's day, whether through customer service or personal interactions. This will highlight your suitability for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the culture at Richmond Villages. This shows your interest in the role and helps you assess if it’s the right fit for you.
✨Dress for Success
Even though the role is in a casual dining environment, dressing smartly for your interview can make a great first impression. Aim for a neat and professional look that reflects your respect for the opportunity and the company.