At a Glance
- Tasks: Support and develop global learning platforms to help people grow professionally and personally.
- Company: Bupa, a health insurer focused on making a positive impact on lives.
- Benefits: 25 days holiday, health insurance, bonus scheme, and career development opportunities.
- Other info: Hybrid working environment with a commitment to diversity and inclusion.
- Why this job: Join a mission-driven team and make a real difference in people's lives.
- Qualifications: Experience in software engineering and knowledge of Learning & Development systems.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, Manchester or Staines – Hybrid working – Permanent – Full‑time, 35 hours per week. Competitive salary + benefits, including up to 5% bonus.
At Bupa, we’re on a mission to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are at the heart of everything we do. This role plays a vital part in that mission by supporting the systems that help our people grow – professionally and personally.
How You'll Help Us Make Health Happen
- Support, develop and configure environments for our global learning platforms.
- Preferably experienced in supporting SaaS Learning Management Systems, IT integration, APIs, and data analytics.
- Assess and validate technical solutions to ensure they meet business needs.
- Contribute to software architecture decisions and collaborate with infrastructure teams.
- Own and resolve IT-related issues within your domain, ensuring service continuity.
- Work closely with stakeholders across Bupa's global markets and IT departments.
- Engage with cross‑functional technology teams to influence solution outcomes.
- Stay up to date with emerging technologies and look for ways to improve our systems.
- Support incident and request management, including third‑party supplier coordination.
- Follow Bupa's change control, release planning and security standards.
What You'll Bring
- Strong experience in software engineering, development, support or environment configuration.
- Domain knowledge in Learning & Development systems.
- Experience with a broad range of technologies or deep expertise in one.
- Communicates clearly and works well in a team.
- Excellent understanding of Agile and ITIL methodologies.
- Strong knowledge of IT security standards and risk management.
- Familiar with tools like ServiceNow, and concepts like incident/request management, RCA, and analytics.
- A keen eye for data and analytics to drive improvements.
Benefits
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance for you and your family.
- Access to our wellbeing programmes and mental health support.
- Bonus scheme.
- Enhanced parental leave.
- Pension scheme.
- Discounts on Bupa products and services.
- Opportunities for career development and internal mobility.
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you're treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Learning & Development (L&D) Engineer employer: Richmond Villages
Bupa is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive both personally and professionally. With a strong focus on employee wellbeing, competitive benefits including health insurance and a bonus scheme, and ample opportunities for career development, Bupa empowers its team members to contribute meaningfully to its mission of helping people live healthier lives. The hybrid working model across vibrant locations like London, Manchester, and Staines further enhances work-life balance, making Bupa a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development (L&D) Engineer
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We think you need these skills to ace Learning & Development (L&D) Engineer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Richmond Villages, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Richmond Villages and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Richmond Villages
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Richmond Villages might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Richmond Villages.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
